Russell Doddroe | Page 9

Second time leasing here. Russell Doddroe has leased us two vehicles. We've had an Excellent experience both times. I would Highly recommend this dealer to anyone looking for Russell Doddroe has leased us two vehicles. We've had an Excellent experience both times. I would Highly recommend this dealer to anyone looking for a new Toyota. More

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First time care owners - Made it easy! My husband and I came in to Toyota Direct having never owned a car before and we were very hesitant about making a decision. We visited several dealer My husband and I came in to Toyota Direct having never owned a car before and we were very hesitant about making a decision. We visited several dealerships (Mazda, Honda, multiple Toyotas) to compare similar models and once we arrived at Toyota Direct, Ivan and Russell were extremely patient and helpful and answered all of our questions thoroughly without being pushy - even when we thought of questions after business hours. When we decided we wanted to move forward, they made the process as easy as possible. We're thrilled with our new RAV4 and highly recommend Ivan, Russell and Toyota Direct as a whole! More

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Came to trust them I probably went to three Toyota dealerships around Central Ohio, and they all had good sales people. But my wife and I really liked Russell at Toyota I probably went to three Toyota dealerships around Central Ohio, and they all had good sales people. But my wife and I really liked Russell at Toyota Direct because of his low-key, friendly approach. Not once did I feel like I was getting the hard sell, and we ended up coming back three times over two months to look at cars. We ended up buying new instead of a late-model used car, so I'm glad we took our time. I'm the kind of guy who keeps cars for a long time, but I'd go back there for the next one. More

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Outstanding Service & Sales In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say t In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say the least. (As an Old Dog I can learn new tricks) Russell Duddroe was Toyota Direct's on line salesman at the time and from then on we were hooked! Russell was great, found the vehicle we wanted, the price we needed and had the time to make us feel needed! I'm a firm believer that you service where you buy, my Tacoma has never been any where else! I'm treated with respect and the service staff makes me feel as though they really care that I'm their customer. As a former purchasing manager for 30 years I found that price was important but not as important as service and support. When I buy, I look for a Dealership that has a good price, good service and a staff that knows the customer is his real employer. Toyota Direct Hits The Bullseye on ALL 3! My wife is nearing retirement and will have to give up her company Toyota Camry with a modest 110000 miles (the last one had close to 200,000 miles). We'll be heading to Toyota Direct sometime this year to look at the RAV4. Sharpen The Pencil Russell!!! More

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Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More

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car buying was less stressful than I thought I have always felt uncomfortable walking around car dealers' parking lot, because I would be always stressed with answering endless questions from the I have always felt uncomfortable walking around car dealers' parking lot, because I would be always stressed with answering endless questions from the sales person. In Toyota Direct, they understood immediately that I need time to think about it and realized quickly that if they give me all information I need, I would come back. I did come back, purchased the car and had great experience doing that. More

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Fun time had!! I just want to say this was a fun time! Bill Huff was fun and we made him laugh!! No high pressure, great popcorn!! that sold the truck!!Everyone we I just want to say this was a fun time! Bill Huff was fun and we made him laugh!! No high pressure, great popcorn!! that sold the truck!!Everyone we spoke to was fun. Luke is a great guy to work with also. He had a great personallity and made it fun for us. I rate this a Five Star purchase!!!! More

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Great service! I purchased a used vehicle last year and was very impressed with the warranty and the service I received. The sales team at Toyota Direct is very low I purchased a used vehicle last year and was very impressed with the warranty and the service I received. The sales team at Toyota Direct is very low pressure (which I love) and are there to make sure you have a great buying experience. I will definitely go there again for my next vehicle! More

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Just bought a sienna from him. He is very nice to work with, very efficient and took much less time to finish the deal compared to my previous purchase history. After signing the contract, he helped us to with, very efficient and took much less time to finish the deal compared to my previous purchase history. After signing the contract, he helped us to set up the blue tooth and taught us how to use the door opener. More

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We were long-time Germain Toyota customers before coming to Toyota Direct for our newest Camry. We were pleasantly surprised at the wonderful treatment we received from everyone we encountered at the north to Toyota Direct for our newest Camry. We were pleasantly surprised at the wonderful treatment we received from everyone we encountered at the north-side dealership. Russell Doddroe is an excellent salesman and we have worked with him numerous times over the last 17 years. He is personable, funny, makes you feel at ease, and helps make the car-buying experience easy. We will continue to visit Toyota Direct and lease and/or purchase vehicles from Russell in the future. The Perry's More

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