117 Reviews
Write a Review117 Reviews of Russell Doddroe
May 29, 2023
Worst experience ever! Purchase a a brand new Capstone and there’s a loud whistle while driving. It doesn’t stop there, the screen dash shuts off constantly and I’ve taken Purchase a a brand new Capstone and there’s a loud whistle while driving. It doesn’t stop there, the screen dash shuts off constantly and I’ve taken it to the dealer 20+ times and it’s not fixed. i had to hire a lawyer More
Other Employees Tagged: Chris Grossman, Ryan Belcher , Robert Daniels, Brad Doerflein, Jacob Early, Rick Hatten, Melvin Jiles, Ken Richardson, Missy Robb
May 10, 2023
Do not do business here. They blatantly lie about the value of your trade-in value, which is an absolute insult to your intelligence & business. I highly recommend going anyw They blatantly lie about the value of your trade-in value, which is an absolute insult to your intelligence & business. I highly recommend going anywhere else but to this dealership. Your time & business is worth more than how they will treat you. More
Other Employees Tagged: Jacob Early, Rick Hatten, Ken Richardson, Missy Robb
July 29, 2021
Purchased a 2016 Ford Mustang that had known clutch issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an a issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an additional $1500. I would never purchase a vehicle from this dealership. Sales Manager Mark was shady as is the entire dealership. Do not purchase vehicle from any of these dealerships. Never again. More
Other Employees Tagged: Mark at Drivers Direct
October 23, 2020
I do not have much experience but many positive things have told me about the company as well as those who are in it, thanks have told me about the company as well as those who are in it, thanks More
Other Employees Tagged: Jacob Early, Rick Hatten, Ken Richardson, Missy Robb
January 31, 2018
Sales experience Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have worked with him before—and he has always been consistent and supportive More
May 04, 2017
Russell was so helpful and nice (no pressure). Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. More
April 29, 2017
Toyota Direct I have purchased vehicles thru Russell Doddroe and have found him to be a fair, honest and non-pressure salesman who I will use in the future to purch I have purchased vehicles thru Russell Doddroe and have found him to be a fair, honest and non-pressure salesman who I will use in the future to purchase my next vehicle. It was a pleasure working with him and I think he represents Toyota Dirct well. More
April 29, 2017
very smooth and stress free!! Russell is very knowledgeable with the Toyota brand and was able to answer all my questions and find me the car I wanted with all the options I was i Russell is very knowledgeable with the Toyota brand and was able to answer all my questions and find me the car I wanted with all the options I was in need of, I have recommended your dealership and Russell Doddroe to a few of my friends, I will definitely purchase my next vehicle here!! More
March 26, 2017
Good experience Just purchased a 2017 Toyota and very pleased with purchase experience. Competitive price was offered upfront without the usual annoying car-buying n Just purchased a 2017 Toyota and very pleased with purchase experience. Competitive price was offered upfront without the usual annoying car-buying negotiations. Working with Fadi Hamid and Russell Doddroe was enjoyable experience. More
Other Employees Tagged: Fadi Hamid
December 15, 2016
5 Star Dealership and Salesman, Russell Doddroe I have to say shopping for a car is not my idea of fun. I was buying a new car for my wife, not wanting a salesman aiming to pitch a sale to my wife a I have to say shopping for a car is not my idea of fun. I was buying a new car for my wife, not wanting a salesman aiming to pitch a sale to my wife at a premium car at a more premium price. I did my research and decided on checking out 4 different small SUV models and contacted multiple dealerships through TrueCar for the best price. My wife wanted the low cabin noise level and a smooth ride, I wanted safety, reliability, and a good price. Well Russel Doddroe was terrific. We test drove the RAV4, and while we were out on our test drive he went to work on his computer and printed out comparisons of the 4 make and models we were considering. We looked it over and he gave us his best price. We went on our way and drove 2 more different cars that day for a total of 5 cars. We had decided not to make a decision while tired so we continued car shopping the next day. We drove 2 more cars at different dealerships and and decided to talk with Russell and took another test drive in the RAV4. Smoothest and quietest ride for my wife; high reliability, great safety features and thanks to Russell, the best price. Then my wife spotted the moonroof and the nav system- base model out, XLE in and price up! Thanks to Russell the price increased only a little. So happy husband, happy wife...well you know the rest. Thank you Russell and Toyota Direct. More
Other Employees Tagged: Ashley in finance; excellent as well.
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