Russell Doddroe | Page 8

Purchased a 2016 Ford Mustang that had known clutch issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an a issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an additional $1500. I would never purchase a vehicle from this dealership. Sales Manager Mark was shady as is the entire dealership. Do not purchase vehicle from any of these dealerships. Never again. More

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I do not have much experience but many positive things have told me about the company as well as those who are in it, thanks have told me about the company as well as those who are in it, thanks More

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Sales experience Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have worked with him before—and he has always been consistent and supportive More

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Russell was so helpful and nice (no pressure). Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. More

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Toyota Direct I have purchased vehicles thru Russell Doddroe and have found him to be a fair, honest and non-pressure salesman who I will use in the future to purch I have purchased vehicles thru Russell Doddroe and have found him to be a fair, honest and non-pressure salesman who I will use in the future to purchase my next vehicle. It was a pleasure working with him and I think he represents Toyota Dirct well. More

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very smooth and stress free!! Russell is very knowledgeable with the Toyota brand and was able to answer all my questions and find me the car I wanted with all the options I was i Russell is very knowledgeable with the Toyota brand and was able to answer all my questions and find me the car I wanted with all the options I was in need of, I have recommended your dealership and Russell Doddroe to a few of my friends, I will definitely purchase my next vehicle here!! More

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Good experience Just purchased a 2017 Toyota and very pleased with purchase experience. Competitive price was offered upfront without the usual annoying car-buying n Just purchased a 2017 Toyota and very pleased with purchase experience. Competitive price was offered upfront without the usual annoying car-buying negotiations. Working with Fadi Hamid and Russell Doddroe was enjoyable experience. More

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5 Star Dealership and Salesman, Russell Doddroe I have to say shopping for a car is not my idea of fun. I was buying a new car for my wife, not wanting a salesman aiming to pitch a sale to my wife a I have to say shopping for a car is not my idea of fun. I was buying a new car for my wife, not wanting a salesman aiming to pitch a sale to my wife at a premium car at a more premium price. I did my research and decided on checking out 4 different small SUV models and contacted multiple dealerships through TrueCar for the best price. My wife wanted the low cabin noise level and a smooth ride, I wanted safety, reliability, and a good price. Well Russel Doddroe was terrific. We test drove the RAV4, and while we were out on our test drive he went to work on his computer and printed out comparisons of the 4 make and models we were considering. We looked it over and he gave us his best price. We went on our way and drove 2 more different cars that day for a total of 5 cars. We had decided not to make a decision while tired so we continued car shopping the next day. We drove 2 more cars at different dealerships and and decided to talk with Russell and took another test drive in the RAV4. Smoothest and quietest ride for my wife; high reliability, great safety features and thanks to Russell, the best price. Then my wife spotted the moonroof and the nav system- base model out, XLE in and price up! Thanks to Russell the price increased only a little. So happy husband, happy wife...well you know the rest. Thank you Russell and Toyota Direct. More

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Review for Russell Doddroe Russell Doddroe helped us with the purchase of two new vehicles this year. He did an excellent job of listening to our vision of a dream car and secur Russell Doddroe helped us with the purchase of two new vehicles this year. He did an excellent job of listening to our vision of a dream car and securing it for us. The first new car was purchased in December/January as a result of a company employee TrueCar internet inquiry. The first dealership (not Direct Toyota) could not supply the desired car unless it was a year older or if we ordered. Fortunately, Russell had made contact with us at the beginning of the car buying process. After the first dealership issues, we made contact again with Russell. He found the car and made sure it met all our requirements. The dealership Direct Toyota honored all prices from year end. During this time period, we found Russell to be a happy, positive professional with a “Can Do” attitude. He made our car buying experience a very positive and happy experience. He was patient, positive and persistent in securing our car with an easy going manner. Russell went well beyond expectation during the first car buying experience. In July, we decide to purchase a 2nd new car. We did not go to any other Toyota dealership because of our past experience and knowing Russell would take care of us. We called and met with Russell about the car specifications and he found the vehicle. Then, we changed our requirements a few times because of vehicle availability during an extensive search by Russell. It hard to put in words all the effort and time, but Russell did this with the same professional/happy experience that we had during our 1st car buying experience. Again Russell did an excellent job going above and beyond expectations in obtaining the vehicle we wanted. Buying a car with Russell’s expertise is like having your best friend looking out for you to get you the best car for the best price. More

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4th car bought from this dealer-excellent sales experience I gave the excellent rating because this is the 4th unit purchased from this dealer group. This is the 2nd time that Russell has helped us with a new I gave the excellent rating because this is the 4th unit purchased from this dealer group. This is the 2nd time that Russell has helped us with a new car purchase. They do not pressure you in any way and are always patient and willing to serve. I have tried to deal with other dealers (Toyota) even closer to my home with little success and I have left angry, upset and disappointed. Not the case with Direct. Not the case with Russell. They are true professionals and my wife and I have already counseled our children to buy vehicles from Direct. Russell is a real gentleman, kind and caring. No pressure! I like this in a dealership and I like it even more in a salesman! I would recommend Russell and Direct to any friend for the purchase of a new or used vehicle. Russell - thank you for your pateince and great service - purchasing a 2016 Corolla for our daughter whose Scion Xb was totaled just days before was a gentle and pleasant experience. WE are AGAIN happy customers! More

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