Russell Ervast | Page 35

Overall my experience was very pleasant and excellent. Russell Ervast helped a lot in influencing my choosing this dealership. He was very helpfull from the beginning and took me seriously from the beginn Russell Ervast helped a lot in influencing my choosing this dealership. He was very helpfull from the beginning and took me seriously from the beginning. Bob was also very helpfull and explained everything very well. Overall it was the service that I received and good competative pricing that made me drive 4 hours to this dealership and I would do it again if I had to. More

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We went to look for a new car for my wife and Russell was a great help. He knew everything about the Lancer Sportback we liked and was able to explain the cars options flawlessly. My wife and I were talkin a great help. He knew everything about the Lancer Sportback we liked and was able to explain the cars options flawlessly. My wife and I were talking on the way home (in our awesome new car) that this was the first dealer experience we had where we felt GOOD leaving - not like we had just been swindled. Great place. More

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I had the best experience possible at a dealership; The staff was very friendly and I felt right at home. I definitely recommend RC Hill Mitsubishi to everybody. staff was very friendly and I felt right at home. I definitely recommend RC Hill Mitsubishi to everybody. More

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We received 100% excellent customer service from Russell Ervast. He was friendly, professional, had total command of the process, addressed all of our concerns, patient and allowed us to make the most infor Ervast. He was friendly, professional, had total command of the process, addressed all of our concerns, patient and allowed us to make the most informed decision possible. We would also like to acknowledge BoB Young for his professionalism on the business side of the transaction. We will recommend your staff and the dealership to both friends and family and look forward to ongoing patronage. More

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This is truly the best dealership I have ever dealt with. Everyone there is friendly and knowledgeable. There is a strong team atmosphere where everyone helps each other. They are very upfront and honest. Everyone there is friendly and knowledgeable. There is a strong team atmosphere where everyone helps each other. They are very upfront and honest. I was truly amazed at how easy and relaxing the process was. My wife also commented on how she was impressed. I would definitely recommend RC Hill Mitsubishi to anyone! More

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I've bought two cars from R.C. Hill Mitsubishi and I am a very satisfied customer! Their entire staff is wonderful to work with, and Russell made my last car buying experience as pleasant as possible with no very satisfied customer! Their entire staff is wonderful to work with, and Russell made my last car buying experience as pleasant as possible with no games and dealt with me in a very honest and straight forward manner. I appreciate being treated like a valued individual and not just another sale that walks through the door. More

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My wife and I showed up about 25 mins prior to closing and wasn't assisted immediately as we walked around the lot. After about 10 minutes, Russell helped us and the sale went smooth. I would recommend th and wasn't assisted immediately as we walked around the lot. After about 10 minutes, Russell helped us and the sale went smooth. I would recommend this dealer to a friend. Thank you for the good experience. More

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This was my first experience with RCHill, in DeLand, honestly I have never thought about a Mitsubishi before. I received a voucher in the mail stating that my current payment could be reduced, so I call honestly I have never thought about a Mitsubishi before. I received a voucher in the mail stating that my current payment could be reduced, so I called the dealership and Russell answered the telephone, I advised him of the voucher and he told me to bring it in. I went in and I noticed that he had my name on the glass board as he marked a line thorugh it. As soon as I walked in, my first question was "is this a gimmick" he replied, "no, we can actually reduce your payment. So, I sat down did prelimanary paperwork, then took a test drive and the rest is history, I now am a proud owner of a 2012 Galant and my payment is reduced!!!!!!!!. From the time I met Russell he was friendly, and appeared to do all he could to find the right vehicle for me. Russell had two other customers come back in, but he continued to work with me and told me, "that I was important" and of course that made me feel good. Russell made sure I had a clear understanding of the transaction and made sure I tried the Starbucks coffee. Actually, the entire staff appeard to be friendly, from the top person to the person who detailed the cars for purchase, they all smiled and said "hello". I am glad I received that voucher and I am pleased with the hospitable treatment and service that I received, it really made my experience painless and enjoyable. I shared my experience with my friends and would encourage anyone to check out RC Hill for the family environment and to observe the teamwork. I really appreciate the professionalism that Russel displayed to me and I am ecstatic about my new "Galant" . So A Special Thanks to Russell. More

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jeff and russel did a fine job helping me find a truck within my budget. Jeff was very helpful and put me in a nice truck and i thank him for that !!! within my budget. Jeff was very helpful and put me in a nice truck and i thank him for that !!! More

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I had never bought a car through a dealer, but everyone told me its a painful and lengthy process, however, this was not the case at RC Hill Mitsubishi! We worked with Russell Ervast and he was very know told me its a painful and lengthy process, however, this was not the case at RC Hill Mitsubishi! We worked with Russell Ervast and he was very knowledgeable about not only the car we purchased, but also the car I was trading in, making sure I got the best deal possible on my trade in. At no time did I feel pressured or uncomfortable during the buying process and it was extremely quick. Before I feared dealerships, but from now on all my future purchases will be with RC Hill Mitsubishi! I would, and already have, recommended them to friends and family with confidence! More

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