Russell Gineo | Page 16

Feel like Ithis car is a lemon & want it fixed NOW. Purchased Ford Escape brand new in 2017, Have had trouble with care since day I purchased it. I had a previous Ford Escape that I loved; until it was Purchased Ford Escape brand new in 2017, Have had trouble with care since day I purchased it. I had a previous Ford Escape that I loved; until it was totaled in head on collision. Was thrilled to purchase another escape. Biggest mistake of my life. It makes an awful squealing sound when press on gas pedal; makes no diffeeence whether in drive or reverse. Have brought it into dealership several times, still not fixed. Now I’m told nothing is wrong. I have made recordings of the noise everytime they cared enough to listen. Fix this lemon. Was told to take it to another dealership. I don’t have time to take my car everywhere or spend the day there. Will really hesitate to buy Ford again. More

by vickieb5778 Verified Customer Verified Customer

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Excellent I had an airbag issue. They provided me a rental car and kept me informed of progress. When the bag came in it was replaced with professionalism I had an airbag issue. They provided me a rental car and kept me informed of progress. When the bag came in it was replaced with professionalism More

by trishavi Verified Customer Verified Customer

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Service as usual The service performed on my Ford was of the quality I expected and the wait time was also as expected. 75,000 miles on my car and it has performed ex The service performed on my Ford was of the quality I expected and the wait time was also as expected. 75,000 miles on my car and it has performed extremely well over the nine years I have owned it. More

by bb3047 Verified Customer Verified Customer

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Billing Error I submitted a review on Monday 11-20-2018 concerning a oil change that was overpriced. I was quite unhappy and I received a call today from Service M I submitted a review on Monday 11-20-2018 concerning a oil change that was overpriced. I was quite unhappy and I received a call today from Service Manager Russell who was very helpful in getting the situation remedied. It was a matter of one of the service agents not using the correct billing code and resulted in about a $25 mistake. Russell Gieno explained what had occurred and immediately corrected the situation, and issued a coupon for the next oil change at no charge. I will continue to be a Matthews Currie customer thanks to Russell More

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Happy with Matthew-Currie I have bought 4 trucks from Rich Freeman over the years and veryvsatusfied with him as a salesman. Jason and Marty are the best parts guys you’ll ever I have bought 4 trucks from Rich Freeman over the years and veryvsatusfied with him as a salesman. Jason and Marty are the best parts guys you’ll ever meet. They all go above and beyond expectations More

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Terrific Dealership I have purchased three vehicles from this dealership. Each purchase has been a most pleasant experience, with none of the negatives often associated w I have purchased three vehicles from this dealership. Each purchase has been a most pleasant experience, with none of the negatives often associated with car buying. Sales are backed up by exemplary service, with all work done in a timely and thorough manner. I look forward to my next purchase from Matt Smith, a salesman who exemplifies the high standards at Matthews-Currie Ford. More

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Great Experience! Don Nass was great throughout the entire buying process! No pressure and went out of his way to help me! also helped out when service and a loaner Don Nass was great throughout the entire buying process! No pressure and went out of his way to help me! also helped out when service and a loaner was needed! More

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Wont honor any warranty I purchased a Ford Mustang from Mathews currie Ford in nokomis Florida. While driving one day on u.s. 41 my car shut off and it was really hard to ste I purchased a Ford Mustang from Mathews currie Ford in nokomis Florida. While driving one day on u.s. 41 my car shut off and it was really hard to steer the car to the side of the road safely without causing an accident as no power worked including my hazard lights or turn signals. My car would not start. When i opened the hood to take a look I discovered that there was a hole in the battery and was leaking acid and that it had leaked so much, that it completely corroded the metal terminal and has done damage to near by engine components. I have spoken with the dealership and they refuse to replace the battery and the necessary parts. They quoted me almost $800 in repairs. It is under warranty. The battery is less than 2 years old. I have pictures and docements of proof. They tried to tell me they have no idea where the battery came from, well its a ford battery that came in my vehicle that was purchased from a ford dealership and the battery it even says "mathews currie ford" right on it. They said since i dont have a receipt for the battery there is nothing they can do for me. Well i have a receipt for a whole car i purchased from them. I even called ford corporate twice, they said its up to the dealership. So needless to say i will not be purchasing anything from mathews currie ford ever again. And i will advise all my friends and family to stay away. More

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Billies Escapee... Part two... Disappointed!!! Unfortunately, I will have to retract my 'glowing' review of Matthew Currie Ford and their service department. After picking up our Escape from having Unfortunately, I will have to retract my 'glowing' review of Matthew Currie Ford and their service department. After picking up our Escape from having had the complementary work completed, we drove the car home and parked it in the driveway. The next morning I noticed a puddle of what I hoped to be water under the car, it was not, it was oil. I immediately called Steve Storozynsky, our service rep., and he asked us to bring the car in asap. As it turned out, the leak was oil, and they would not cover the cost of repair, as they had done so previously. There was no leak prior to bring the car to Matthew Currie Ford, and this entire 'faulty' situation is far too coincidental for it to have been unrelated problems. I personally believe the dealership should have taken care of the situation, and satisfied its customer. Please recall, we only took the car in for an oil change. This all happened over the past week, and today, I opened the rear hatch and found it to be in disarray. The spare tire was not in its proper place, and not secured down. Adding insult to injury, Billie's father's ballpeen hammer has gone missing (which had always been in the trunk). Shame on you, Steve, Russell, and Matthew Currie Ford... Never again! More

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Shady Bought a 2016 certified pre owned f150 when I got car home found tires dry rotted in between the treads found that tires were switched with 2014 tire Bought a 2016 certified pre owned f150 when I got car home found tires dry rotted in between the treads found that tires were switched with 2014 tires when I called Matthew curry they would they wanted to switch tires with another vehicle on lot to do same thing to someone else. the tires they offered were not LT tires they would not do anything else to make it right. I would never go there again or recommend them to anyone. Stay away. When I traded my vehicle in they gave me less because it needed tires. More

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