91 Reviews
Write a Review91 Reviews of Russell Hill
September 09, 2015
Good people, Good experience, Good pricing It all started with call from Jacquelyn who in very less time got back with great deal based on my request to match Toyota offer. In the mean time I h It all started with call from Jacquelyn who in very less time got back with great deal based on my request to match Toyota offer. In the mean time I had tried different dealers, one of them from different Toyota dealership with no luck getting close to what I was looking for. Finally I decided to visit DCH Brunswick Toyota dealership. The moment I entered the dealership, I felt 'good people' around me unlike other white collar chest out salesman in different dealerships. I had feeling that I will go home with new car today. I met smiling Jacquelyn who then introduced me to Carlos who never let me feel that I am talking to yet another client money sucking salesman. He made me feel home, showed me the car I was interested in and helped close the deal with the help of Cash (not sure if spelling it right here). They finally met the offer I was given earlier with reasonable trade-in value of my old car. Over all, it was great experience there for my new RAV4. I am already spreading the word that you guys are good. Hope to do business with you in future when needed. Thanks! More
Other Employees Tagged: Jacquelyn and Cash
May 24, 2015
Greatest Buying Experience Reagan Ayim made my car buying experience the most pleasurable. He catered to my needs (customer). Very understanding to what you're looking for. Be Reagan Ayim made my car buying experience the most pleasurable. He catered to my needs (customer). Very understanding to what you're looking for. Best dealership More
Other Employees Tagged: Reagan Ayim
March 25, 2015
Great service Had an amazing experience buying my car with Carlos Puertas. After originally purchasing my first scion from him I went back knowing I wanted another Had an amazing experience buying my car with Carlos Puertas. After originally purchasing my first scion from him I went back knowing I wanted another one. Unfortunately there were none in stock but he went out of his way to search for the car that I wanted. Two days later I get a call from him telling me he was one his way back to the dealer with my dream car that I was searching for. I appreciate the fact that he went above and beyond to get me my car. It was a very pleasant shopping experience because I went in knowing exactly what I wanted and wasn't force to look at different cars when it wasn't available. I didn't realize how hard it was to find manual cars now a days. Thank you so much for my new car. More
Other Employees Tagged: Carlos Puertas
March 13, 2015
Pleasant and stress-free experience I had an extremely pleasant and stress-free experience leasing my 2015 Camry SE at DCH Toyota Brunswick. I have purchased many vehicles at this deale I had an extremely pleasant and stress-free experience leasing my 2015 Camry SE at DCH Toyota Brunswick. I have purchased many vehicles at this dealership but this time around was the most pleasant and easiest experience I had so far. I found Bharat, Russell, and Lisa to be professional, honest, not pushy, and took the time to answer my answers. Bharat and Lisa really focused on what deal (purchasing or leasing) made the most sense for my personal driving needs. The next day after my purchase I had some further questions about numbers on my leasing contract; therefore, I sent an email to Lisa on the next day which was Sunday expecting her to respond on Monday. However, within minutes of sending the email Lisa responded with the answers. I have recommended this dealership to many others and will continue to so. More
Other Employees Tagged: Bharat "BB" Narang, Lisa Ocasio
February 28, 2015
great dealership Rupert was an excellent sale associate, he worked very hard to make sure I was happy and that had a car before i left the dealership. Thank you very m Rupert was an excellent sale associate, he worked very hard to make sure I was happy and that had a car before i left the dealership. Thank you very much... Valerie More
February 16, 2015
Exellent My family and I are very pleased of the service and the people that had helped us were extremely friendly. And they had answered all the questions tha My family and I are very pleased of the service and the people that had helped us were extremely friendly. And they had answered all the questions that we had. More
June 03, 2014
Barnett Great job!! Worked with our request, gave us best price. Everyone was very pleasant and friendly. Took care of all registration and insurance. Everyon Great job!! Worked with our request, gave us best price. Everyone was very pleasant and friendly. Took care of all registration and insurance. Everyone was fast and professional. More
May 01, 2014
Great experience! Fernando Paramo was welcoming and really listened to what I wanted. I was in and out very quickly and everyone was very friendly and helpful. Fernando Paramo was welcoming and really listened to what I wanted. I was in and out very quickly and everyone was very friendly and helpful. More
Other Employees Tagged: Ryan Kaminiski , Fernando Paramo
March 31, 2014
Not once but twice! The first time around we were introduced to Rupert. He really went above and beyond for us as customers. After leaving disappointed at fist Rupert c The first time around we were introduced to Rupert. He really went above and beyond for us as customers. After leaving disappointed at fist Rupert called us next day to ensure us to trust in him and Dch to find the car we wanted. Rupert personally went and picked up the vehicle and we had our car just like he promised. 3 weeks later we decided to do it again and Rupert was our first and only choice. Again his follow up process was flawless and we left with car #2 within 3 weeks. Rupert is great and a great asset to DCH. Job well done ! More
January 06, 2014
My experience with DCH Brunswick was wonderful. I was nervous about getting a car as my 2003 Corolla was showing signs of aging at 200k miles. I found a beautiful 2012 Camry on line and locked into a gre nervous about getting a car as my 2003 Corolla was showing signs of aging at 200k miles. I found a beautiful 2012 Camry on line and locked into a great price. It had low milage and the color I was dying to have. I got a quick response to my inquiry from Bob Belpedio who made an early appt with me the next day and who greeted me in the showroom. Bob was very kind and never made me feel pressured. He introduced me to Danny Alves who was so respectful in the way he spoke with me and patiently answered my questions. We joked around and it didn't feel like I was making a difficult decision. Danny was efficient in getting me the deal I needed to get behind the wheel of my gorgeous 2012 Clearwater Blue Camry. He then handed me over to Russell Hill the finance guy. Russell was fabulous and gave me a good education on the various additional options. I was very happy to be offered a comprehensive 125k mile service package as I like to keep my cars for the long haul. Russell was also efficient and respectful of my time. He explained everything about the financing and I signed with no fears. While I was with Russell, Lisa Ocasio, the dealer manager stopped in and introduced herself to me. She was so friendly even though she had a showroom full of customers she took the time to thank me for my business. After I got the keys to my car, Saied, Gave me a full demonstration of the car, including paring my IPhone with my car bluetooth. It was awesome! I asked Saied if this color was a popular Camry color and he said "only with the ladies" .. I began my search for a car with trepidation and ended up Elated!! More
Other Employees Tagged: Robert "Bob" Belpedio, Danny Alves

