Russell Hill | Page 7

Superb, personalized and very caring services. Carlos Superb, personalized and very caring services. Carlos Puerta was very attentive, knowledgeable, professional and together with Juan and Russell th Superb, personalized and very caring services. Carlos Puerta was very attentive, knowledgeable, professional and together with Juan and Russell they delivered a very pleasing and stress free sales cycle, great experience for my family who was present. Overall very pleased with the outcome. My questions were answered and the financial deal was very comfortable for my family, appreciated going the extra mile for us. Great Job to Carlos and his team. More

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My experience with this dealership was excellent from time I came there until I finished. Everyone were very nice and helpful and pleasant. Thank you. time I came there until I finished. Everyone were very nice and helpful and pleasant. Thank you. More

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Carlos and Russell were excellent and patient. They answered really thorough questions prepared by my husband and I. My family has bought two vehicles from this dealership successfully. answered really thorough questions prepared by my husband and I. My family has bought two vehicles from this dealership successfully. More

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My overall experience with DCH Toyota was a good one. NO My overall experience with DCH Toyota was a good one. NO TRICKS, NO LIES, JUST THE FACTS sure there is always room for bargaining...but you will kno My overall experience with DCH Toyota was a good one. NO TRICKS, NO LIES, JUST THE FACTS sure there is always room for bargaining...but you will know when they can not do anymore for you because they will let you walk. - Bharat my Sales person was good. Make sure you talk about the final overall sales price of the car before you start getting into monthly payments with him. Even after we did not reach an agreement...he kept calling me back to see i had made a decision on the offer they had made After visiting a few more dealerships (Toyota Universe being the worst and full of "used car salesmen"...who lie, trick and try to cheat you), i got an idea of the price i was going to have to pay. I told Bharat what price he had to beat...he told me his final best offer which was $300 lower than his original offer and which matched the best price i got (but he didn't know that)...so i went back to him to final the deal. (because he was my closest local dealer) (and because they treated me with respect) - Russell Hill my Financial Service Manager is AWESOME!!! Broke down all my financials options in extremely easy to understand plain english with nice pictures and charts and graphs. He explained to you the pro's and con's to every option they have to offer when you are financing a car. - Lisa Ocasio the General Sales manager was AWESOME because she ok'ed the out the door price. :-) More

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From the moment we entered, the personnel plesantly greeted us and asked how they could be of assistance. When we were introduced to Ray he was both cordial and professional. He immediately showed us t greeted us and asked how they could be of assistance. When we were introduced to Ray he was both cordial and professional. He immediately showed us the vehicle that we expressed interest in and the different models. He was knowledgable of the product and answered all questions. When we discussed financing, Russell worked with our figures and made the package attractive without pressure. This allowed time for us to think and make a decision with the information provided. The result WE LEFT WITH MY NEW RAV 4. Thank you Toyoa team! More

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This is the second car I've bought from this dealer. They do the normal dealership things like try to get you to buy the add on stuff you don't really need, but the prices are good, they are friendly, a They do the normal dealership things like try to get you to buy the add on stuff you don't really need, but the prices are good, they are friendly, and don't try to bump sell you into a car you don't want. More

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i had an excellent experience leasing the car. DCH Brunswick Toyota has proved to their point lease made easy. special thanks to allan carter and russell hill for explaining the importance of Gap insu Brunswick Toyota has proved to their point lease made easy. special thanks to allan carter and russell hill for explaining the importance of Gap insurance. Thank you all. More

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I want you to know that we are very pleased with the quality service your company provided for me and my family in our recent purchase of a 2012 Toyota Venza XLE V6 AWD . Stanhope was my sales man who f quality service your company provided for me and my family in our recent purchase of a 2012 Toyota Venza XLE V6 AWD . Stanhope was my sales man who found the vehicle I wanted in the color and package I was looking for. I had a great experience with Alan Carter, we sincerely appreciate your responsiveness and the way you conduct business. I also got great information on servicing my new Toyota from Ray Medina and I can not forget to mention Russell Hill who finalized my paper work quick. We have recommended your company to others because of our satisfaction with your service. More

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As a young person I did not fully expect to be treated seriously, even though it was a total guess if I had the means to buy a decent car (which I did). From the beginning everyone I talked to was friendl seriously, even though it was a total guess if I had the means to buy a decent car (which I did). From the beginning everyone I talked to was friendly and when I hinted that I was more serious they took me very seriously and were gracious to let a 21 year old male test drive a new Prius c. Through the negotiating process the staff did not come off as overly aggressive but were relaxed. They helped me compare cars and presented me with fair prices (I did my homework). I'd had been car shopping for awhile and I had finally come to the right place. Succinctly put, these men and women (only saw one or two) were reserved, pleasant, respectful, and honest. The manager even told me which offers were necessary and which ones, for my specific situation, were not useful. He did not try to press me into things I probably wouldn't need to squeeze some more money out of my pocketbook. They also compromised with me in terms of prices and packages, and gave me a solid deal on my trade in. Overall, I'm satisfied. All car dealers have their typical unappealing aspects, but this place was not bad. The actual facility was also clean and well kept. Very professional. More

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Carlos was excellent. I met him a couple of months ago to take a look at a Prius C. He gave me all the information I asked for, very friendly and helpful and absolutely no pressure to "sell" me a car tha to take a look at a Prius C. He gave me all the information I asked for, very friendly and helpful and absolutely no pressure to "sell" me a car that day. I returned last week ready to purchase a Prius II and he handled everything professionally and smoothly. I highly recommend Carlos and DCH. More

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