Russell Holloway
Russell Holloway at Mike Castrucci Ford of Alexandria

Russell Holloway | Page 2

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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27 Reviews
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27 Reviews

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27 Reviews of Russell Holloway

January 21, 2021

Dealership Rating
Employee Rating

This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

by Carolsue2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Jan 22, 2021

Mike Castrucci Ford of Alexandria responded

Hi, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

December 05, 2020

Dealership Rating
Employee Rating

Very Pleased with the service and assistance In purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickl More

by gg82895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you!

November 16, 2020

Dealership Rating
Employee Rating

Russell was honest and upfront. When it came down to deciding on the vehicle I wanted, the transaction took very little time. I appreciate the time he took to make sure I wasn't dissapointed. More

by Jerry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for taking the time to post your generous rating. It was a pleasure to have you as our guest, and we hope to see you again soon.

September 28, 2020

Dealership Rating
Employee Rating

Found out last Thursday I needed to get a car. I looked up mike castrucci online answered a few questions. Within a couple minutes got a call from Russell Holloway. On Saturday at noon I was in a new (to m More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Smith, Jeff Brown

Sep 29, 2020

Mike Castrucci Ford of Alexandria responded

Good morning Tim, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

September 01, 2020

Dealership Rating
Employee Rating

Never have i once bought a car off a lot. But this first experience was the best. I had two sales people working together to help not only find me the perfect car but make sure they could get me in it same More

by Dominique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wilburn

Sep 01, 2020

Mike Castrucci Ford of Alexandria responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership, Dominique. Our staff is ready to serve you whenever needed!

March 03, 2020

Dealership Rating
Employee Rating

Roger & Russell were both amazing! As well as all the other men who work there! Roger was off work and still made sure I was taken care of and followed up with me to make sure I was able to get a vehicle More

by Brittanyvogel311
Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons , Jeremy Huffman, Andrew

Mar 04, 2020

Mike Castrucci Ford of Alexandria responded

Brittany, thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

March 02, 2020

Dealership Rating
Employee Rating

I can not express how grateful I am of Russell. He was so helpful with the selling of or can and when our car has service issues he stepped up and helped us out even more! Thank you so much. Please see him f More

by Happymama
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cheser, Dave Green

Mar 04, 2020

Mike Castrucci Ford of Alexandria responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership. Our staff is ready to serve you whenever needed!

February 28, 2020

Dealership Rating

Russell was great to work with!! We were in a time crunch and he made things super easy and efficient for us! Highly recommend him as a salesperson! More

by Kj101681
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

January 13, 2020

Dealership Rating
Employee Rating

Russell and the rest of the staff make you feel at ease, they didn't make me feel like they don't want to help. More

by Sissy
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown

Jan 13, 2020

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review, Sissy. It was such a pleasure serving you! See you next time!

November 29, 2019

Dealership Rating
Employee Rating

Everyone I worked with was very helpful and friendly. I got a great deal on a great car. Thank you to Russell and Jeremy in the used car department. More

by tiffanywork
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch , Jeremy Huffman

Dec 03, 2019

Mike Castrucci Ford of Alexandria responded

Thank you for such a great review, Tiffany. It was such a pleasure serving you! See you next time!

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