Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
99 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

4.8

99 Reviews

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99 Reviews of Russell Karli

February 13, 2026

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Employee Rating

Great experience! Russell was super helpful! I’ve been a Toyota owner for over 20 years, and this was the best service experience! More

by angie12449
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 05, 2026

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Great service! Service advisor was awesome and knowledgeable. Service was on schedule and job well done More

by calhoungirl
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear Russell was helpful and that everything stayed on schedule. We appreciate you trusting us with your vehicle and are happy to hear the job was well done.

February 01, 2026

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Excellent service. Wait was short and was explained what was done on the vehicle. Russell was very helpful. More

by DV
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Recommend Dealer
Yes
Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the feedback! We’re glad Russell was helpful and that your visit was efficient, with everything clearly explained. We appreciate you trusting Bryan College Station Toyota for your service needs. Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2026

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Tony is always amazing to work with! I cannot express enough how well he takes care of me and my car needs when I come to Toyota. He helps to relate what is happening in a way I can und More

by EMILYKETTLER
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers, Manny Lopez

Feb 09, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re so happy to hear Tony continues to take such great care of you and makes everything easy to understand. We truly appreciate your trust in Bryan College Station Toyota and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2026

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We recently moved closer to Conroe, but I had to return to your dealership and your service tech, Russell. because I appreciate your great service and communication! More

by DEBBS104
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Recommend Dealer
Yes
Feb 09, 2026

Bryan College Station Toyota responded

Thank you for making the drive back to see us! We truly appreciate your loyalty and are glad to hear Russell’s great service and communication made the trip worthwhile. We look forward to continuing to take care of you at Bryan College Station Toyota! Customer Relations Manager customerservice@purdygroupusa.com

January 28, 2026

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This dealership and those that work there are professional and courteous . I would recommend them. More

by 5rhope
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear our team provided professional and courteous service. We appreciate your recommendation and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2026

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The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. More

by KINGFISH087644
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Recommend Dealer
Yes
Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the Service Department provides reliable support, reinforcing your confidence in purchasing from our Sales team. We appreciate your trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 22, 2026

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$139 for oil change and tire rotation. Pretty good value these days. Didn’t have to wait long. Russ is a good advisor and was professional and courteous. I will go back when the time c More

by rdlasater
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russ provided professional and courteous service, and that you found the value and wait time satisfactory. We look forward to assisting you again when you return. Customer Relations Manager customerservice@purdygroupusa.com

January 21, 2026

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Incredibly professional experience and personnel. ..Courteous, prompt, and excellent explanation about the status of my car! More

by VICKIGIBSON
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Recommend Dealer
Yes
Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are pleased to hear our team provided a professional and courteous experience with clear communication about your vehicle. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 19, 2026

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very polite honest knowledgeable straight forward clear inquisitive caring thoughtful curious agreeable sensible hardworking thorough More

by DOUGKINGMAN
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Recommend Dealer
Yes
Jan 21, 2026

Bryan College Station Toyota responded

Thank you for this thoughtful review! We truly appreciate you taking the time to highlight these qualities—our team works hard to provide exactly this kind of experience. We look forward to serving you again!

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