Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 4

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
121 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

121 Reviews

Write a Review

121 Reviews of Russell Karli

January 21, 2026

Dealership Rating
Employee Rating

Incredibly professional experience and personnel. ..Courteous, prompt, and excellent explanation about the status of my car! More

by VICKIGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are pleased to hear our team provided a professional and courteous experience with clear communication about your vehicle. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 19, 2026

Dealership Rating
Employee Rating

very polite honest knowledgeable straight forward clear inquisitive caring thoughtful curious agreeable sensible hardworking thorough More

by DOUGKINGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Bryan College Station Toyota responded

Thank you for this thoughtful review! We truly appreciate you taking the time to highlight these qualities—our team works hard to provide exactly this kind of experience. We look forward to serving you again!

January 09, 2026

Dealership Rating
Employee Rating

Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

January 05, 2026

Dealership Rating
Employee Rating

Russell was quick to respond and easy to work with. The vehicle has been running great! More

by Markamc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Bryan College Station Toyota responded

We’re glad to hear Russell made everything smooth and that your vehicle is running perfectly! Thanks for taking the time to share your experience—we appreciate your trust and look forward to helping you again in the future.

January 03, 2026

Dealership Rating
Employee Rating

Very much responsible and happy for the service. Thank you very much once again russel. More

by sndpreddy.iict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you’re happy with the service. Russell appreciates your thanks and looks forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 02, 2026

Dealership Rating
Employee Rating

Well staffed, appears well managed, friendly environment, courteous, organized and helpful, convenient. A nice experience. More

by STEVENHOUDEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience! We are glad to hear you found the team friendly, organized, and helpful. We appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 01, 2026

Dealership Rating
Employee Rating

Russell very good to listen and work to resolve service and scheduling. Everyone is cordial and friendly More

by wilsontrent396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas, Zeeshan Devani

Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear Russell took the time to listen ato nd work through your service and scheduling needs. It’s also great to know our team made you feel welcome and provided a friendly experience. We appreciate you choosing us and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

December 30, 2025

Dealership Rating
Employee Rating

Very happy with the service really I can trust them that they care about me More

by MOMORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind feedback. We are glad to hear you are happy with the service and feel confident that our team cares. Until next time! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

Dealership Rating
Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

Dealership Rating
Employee Rating

Attentive about his job and the customer service experience. Helpful, Kind, Friendly and Respectful to me and everyone he works with! More

by WJALLEN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck

Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team provided attentive, kind, and respectful service. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

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