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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 6

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
136 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

7 yrs

Languages Spoken

English English

4.9

136 Reviews

Write a Review

136 Reviews of Russell Karli

January 02, 2026

Dealership Rating
Employee Rating

Well staffed, appears well managed, friendly environment, courteous, organized and helpful, convenient. A nice experience. More

by STEVENHOUDEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience! We are glad to hear you found the team friendly, organized, and helpful. We appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 01, 2026

Dealership Rating
Employee Rating

Russell very good to listen and work to resolve service and scheduling. Everyone is cordial and friendly More

by wilsontrent396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas, Zeeshan Devani

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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear Russell took the time to listen ato nd work through your service and scheduling needs. It’s also great to know our team made you feel welcome and provided a friendly experience. We appreciate you choosing us and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

December 30, 2025

Dealership Rating
Employee Rating

Very happy with the service really I can trust them that they care about me More

by MOMORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind feedback. We are glad to hear you are happy with the service and feel confident that our team cares. Until next time! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

Dealership Rating
Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Heather Beran, Dustin Holifield

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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

Dealership Rating
Employee Rating

Attentive about his job and the customer service experience. Helpful, Kind, Friendly and Respectful to me and everyone he works with! More

by WJALLEN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck

Print
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team provided attentive, kind, and respectful service. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with Russell. He gives his honest opinion when he is asked a question. More

by DERRYHARRISON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 22, 2025

Bryan College Station Toyota responded

Thank you for your kind words. It’s great to hear that Russell provides honest and helpful guidance. We appreciate your continued trust and support. Customer Relations Manager customerservice@purdygroupusa.com

December 12, 2025

Dealership Rating
Employee Rating

Great friendly service done quickly. We totally trust the care of our car at this dealership.. More

by lindmallen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 15, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you received friendly and efficient service and that you trust us with your car. Thank you for letting us take care of your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2025

Dealership Rating
Employee Rating

Russell is my regular service rep and has always been helpful and professional. Highly appreciate his help. More

by kennybor24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

Print
Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russell has been helpful and professional as your service representative. Looking forward to servicing your ride again! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2025

Dealership Rating
Employee Rating

Justin was very professional and kind to me while I was in there for repairs. More

by ANNABELLHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Print
Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Justin provided professional and kind service during your visit. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

December 06, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable, and up front about costs. Kept me informed through the process, and sent a video of the service that helped me decide what needed to be done. More

by rae.ann.hicks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 08, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad the team was friendly, knowledgeable, and transparent, and that the video update helped you make an informed decision. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

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