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Russell Morgan
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Russell Morgan | Page 4
Toyota Brand Specialist
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75087
146 Reviews
No pressure or age old sales person speak. I strive to make sure every customer is at ease and comfortable. The car buying process needent be stressful. It should be a pleasure. Let me guide the process by gathering pertinent information that helps select the right vehicle for your requirements and budget. God bless
Read moreDealership Experience
7 yrs
Languages Spoken
English
146 Reviews
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146 Reviews of Russell Morgan
March 01, 2022
Excellent experience with excellent salesperson Russell Morgan. Accounting office very efficient also. Thorough service from beginning to drive out with car. Morgan. Accounting office very efficient also. Thorough service from beginning to drive out with car. More
by SusanKirby
Other Employees Tagged: Scott Smith
Helpful 
January 18, 2022
I bought a preowned 2015 Jaguar T-Type from them this past September. I saw the car on their ad on the internet. Since I live in Austin I conducted the purchase over the phone. My salesman Russell Morgan past September. I saw the car on their ad on the internet. Since I live in Austin I conducted the purchase over the phone. My salesman Russell Morgan and used car manager Lee Mitchell both personally guaranteed me the car had been thoroughly examined by their service department and was in excellent running condition. They both told me they had actually driven the car. I thought they were a reputable dealership so I believed them and I had it shipped to me. When I first started the car the check engine light came on, it was running rough and blowing smoke very badly. I took it to Jaguar of Austin to run a diagnostic check and they gave me an estimate of $4109 but they said it could possibly run much more once they got into the engine. I contacted Lee Mitchell and he said “too bad you bought the car without a warranty so now it’s your problem”. Lee Mitchell also said he discussed this with Abiy Berehe the General Manager of the dealership and he said he concurred that they would do nothing and now it was my problem. I called Mr. Berehe several times and left messages but he never returned my calls. Now I’m left with hiring an attorney at a cost of several hundred dollars or maybe even a couple thousand to make this right. TOYOTA OF ROCKWALL IS A DEALERSHIP WITHOUT INTEGRITY AND I WOULD NEVER EVER RECOMMEND BUYING A CAR FROM THEM!!! More
by Geotrox
Other Employees Tagged: Lee Mitchell
January 06, 2022
Russ Morgan is amazing! We have bought 6 cars from Toyota of Rockwall and he has been my guy for 4 of them, he is truly the best. of Rockwall and he has been my guy for 4 of them, he is truly the best. More
by TRENEE86
Other Employees Tagged: Terry Pierson Jr. , Scott Smith , Justin Hogue, Marcello
January 05, 2022
Great experience! Russell went out of his way to make this sale work for us! I was trying to help my nephew Kelton get a car to get him back on his feet and indecent after a near fatal accident and lon this sale work for us! I was trying to help my nephew Kelton get a car to get him back on his feet and indecent after a near fatal accident and long recovery. I believe the Lord put Russell in our path to make it happen. I told my nephew it wouldn’t have happened without The Lords help and Russell overheard me and said absolutely!!!!! He’s a Man of God himself and conducted himself as such a man! You have a great man on your team!!!! Thank you Toyota of Rockwall for your great service Sincerely Michael Foster. More
by Mfoster019
November 08, 2021
They were able to find a vehicle my son wanted in this strange time. Excellent service and smooth buying/selling process. strange time. Excellent service and smooth buying/selling process. More
by Irek
Verified CustomerOther Employees Tagged: Scott Smith
October 06, 2021
Great buying experience no pressure sale, thanks to Russell Morgan and to the finance Dept Russell Morgan and to the finance Dept More
by DanCar96
Other Employees Tagged: Scott Smith
October 06, 2021
Great passionate sales with great advice as advocate to meet my need.client centered service. meet my need.client centered service. More
by Abibo75230
Other Employees Tagged: Joey Desrosiers , James Adams
August 18, 2021
I was making a move from Maryland to Texas and needed to find just the right Highlander in a hurry. Even with the craziness of the market during the pandemic, Russ came through for me and found the vehicle find just the right Highlander in a hurry. Even with the craziness of the market during the pandemic, Russ came through for me and found the vehicle that checked all the boxes. He was on vacation when it came time for pickup, but he’d fully briefed Paul and it was a seamless transition! Both gentlemen were wonderful to work with - I felt heard and cared about, and left with the car I wanted when I needed it. Big thumbs up! I’ll be recommending Rockwall Toyota to everyone and intend to be a customer for years to come! Huge thanks to both Russ and Paul, and also shout out to James who even helped keep our fussy toddler safe while we went over paperwork. Rock stars, all of them! More
by Notoriousblg
Other Employees Tagged: James Adams, Paul Greene
July 27, 2021
Received a fantastic deal on a used 2018 Corolla with less than 11,000 miles a year ago, great financing with a better rate than from my credit union, and fast, friendly service the two times that I'v less than 11,000 miles a year ago, great financing with a better rate than from my credit union, and fast, friendly service the two times that I've taken it in for my free maintenance. Now if they'll just get their car wash fixed I'll be 100% satisfied! More
by BigBill69
Other Employees Tagged: Kasey Boysaw
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