Russell Ryker | Page 3

Always an amazing experience. I have bought five cars from here and get my service done regularly and they are always a pleasure to work with. :) I have bought five cars from here and get my service done regularly and they are always a pleasure to work with. :) More

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Russell is my service manager advisor who makes sure I’m always up to dat on everything! Doesn’t give me lots of extra unnecessary services other dealerships try to stick you with. Will always bring my tru always up to dat on everything! Doesn’t give me lots of extra unnecessary services other dealerships try to stick you with. Will always bring my truck and all family vehicles here as long as Russell takes care of us. More

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Great service as usual! They work with my schedule to get me in and out fast. They work with my schedule to get me in and out fast. More

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Absolute worst experience we have ever received at a dealership. It took them 7 weeks to fix our car and in that time we received little to no communication. The entire time we were told our car was b dealership. It took them 7 weeks to fix our car and in that time we received little to no communication. The entire time we were told our car was being kept inside including the day we picked it up, after we had walked in and saw it parked outside. When the car was left it was immaculate and when we picked it up it was filthy and had bird droppings all over it. Which anyone knows ruins the paint. After this experience we contacted the general manager who did not even care enough to return our call. It is clear that customer service is not a priority at this dealership. The only person who even tries to be helpful was the night receptionist who did her best to assist us at no avail. More

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This dealership is by far the best I have ever experienced. Very professional and nice. Cares about their customers. experienced. Very professional and nice. Cares about their customers. More

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Service writer was cordial and professional. The waiting area was clean with complimentary beverages and snacks. Truck was washed and price was as advertised. area was clean with complimentary beverages and snacks. Truck was washed and price was as advertised. More

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All the people there are courteous & answer my questions fully. fully. More

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Worst service ever. Going on 3 weeks with our car and still waiting. Can you believe that?Called several times, always transferred us to Russell. No answer, No call back. Needed the car for travel, now w still waiting. Can you believe that?Called several times, always transferred us to Russell. No answer, No call back. Needed the car for travel, now we have to rent a car, because of these people. No respect for us. Completely inconsiderate. They have lost any business from this family for sure. They can Thank Russell for that. More

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Service advisor Russell Ryker provided great services to my zo6 my zo6 More

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All people are thorough, knowledgeable,courteous and efficient. However survey is not courteous or efficient. I do not like being told how many words must be used in comments before the survey will acce efficient. However survey is not courteous or efficient. I do not like being told how many words must be used in comments before the survey will accept. More

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