Rusty Clifford | Page 2

Great experience. Stan and the team were awesome. Also the shop technician are very experienced. Great job guys. Stan and the team were awesome. Also the shop technician are very experienced. Great job guys. More

Helpful 0

Report | Print

Very solicitous and efficient with a smile! ! And even a great cup of coffee Never have had anything less than a top notch experience at Herb Chambers in 33 years- purchased or leased 9 cars i ! And even a great cup of coffee Never have had anything less than a top notch experience at Herb Chambers in 33 years- purchased or leased 9 cars in that time. Superb experience every time! More

Helpful 1

Report | Print

The staff were professional and friendly. Jackie tried to locate a hyundai I was looking for but none were available. It is difficult to find a specific car in the car business now. But I t Jackie tried to locate a hyundai I was looking for but none were available. It is difficult to find a specific car in the car business now. But I thank her for her efforts. Both Steve and Rusty found another car that fit my needs and budget. Steve was both knowledgeable and patient when answering any questions or concerns I had. I did not feel pressured. Also there were no bait and switch tactics. I would recommend this dealer. More

Helpful 1

Report | Print

Amazing customer service! Brendan and the whole team were amazing!!! They made us feel comfortable the entire time!!! Brendan and the whole team were amazing!!! They made us feel comfortable the entire time!!! More

Helpful 0

Report | Print

Stan is a great man and did great things and for that i am thankful am thankful More

Helpful 0

Report | Print

My car was being fixed by Herb Chambers Hyundai in Auburn since June 2021. All kinds of issues have happened in that time- they’d call me up saying other things were going wrong and new repairs were needed. since June 2021. All kinds of issues have happened in that time- they’d call me up saying other things were going wrong and new repairs were needed. For example, I had a call asking if my windshield was cracked? No, it wasn’t ..hadn't been there when it was left with them. All of this ended up taking a week short of one year. Communication was awful, where one person would tell me one thing then the next had no idea about that issue/call. Well, finally got it back. Here is a lovely collage with some images of the way I received my truck yesterday. Mice living in it. Overhead lights full of mice poop and nesting material. Seats eaten, holes chewed into them. There's an actual mouse nest in my glove box, and obviously the entire car smells like must and mouse. Someone took every single personal item and just threw them in a trash bag with literal trash: checkbook, jewelry, CDs, kids items. My back windshield wiper is broken there's a new scrape/scuff over the wheel well. Someone also backed into something leaving dents on the rear end. Gas light on, a bad sticker.. I don't even know what to say. It’s basic decency lacking here. Scary someone would give a truck back to a customer like this. Stay FAR AWAY (how safe is the wiring in my truck with all this mouse activity? I hope this review prevents someone else from experiencing this nightmare) More

Helpful 0

Report | Print

Took my Elantra in for warranty work and an oil change. Staff was extremely friendly and helpful. I was able to work remotely on their WiFi while my service was being completed and it was a fast pleasant e Staff was extremely friendly and helpful. I was able to work remotely on their WiFi while my service was being completed and it was a fast pleasant experience. More

Helpful 0

Report | Print

Start to finish : Professional, timely, attentive, punctual, clear, informative, honest, coordinated, organized, fair, and knowledgeable. punctual, clear, informative, honest, coordinated, organized, fair, and knowledgeable. More

Helpful 0

Report | Print

Service people are always very polite and know there business. We have been very happy with our service. business. We have been very happy with our service. More

Helpful 0

Report | Print

Squeezed me in on a Friday afternoon. They were very professional and got me in and out quickly. professional and got me in and out quickly. More

Helpful 0

Report | Print