Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford | Page 6

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Rusty Ford

August 19, 2023

Dealership Rating
Employee Rating

They were super helpful and honest. Karen always takes great care of me! Love my new car More

by milysue11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Garrett

Aug 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 17, 2023

Dealership Rating
Employee Rating

I had another great experience at James Wood Decatur. In the whole process of buying my new truck. This is the fifth truck I’ve purchased from James Wood Decatur and it’s always been a great experience. More

by bj10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Griego

Aug 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 31, 2023

Dealership Rating
Employee Rating

Great customer service, sales person Eric White is awesome, he is straight forward and plays no games. More

by csellers0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric White

Aug 03, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review. I am pleased to hear that Eric was able to provide an efficient and overall positive experience. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 28, 2023

Dealership Rating
Employee Rating

The service department is prompt, professional, and is dedicated to pleasing their customers! Great service always! More

by JEHARDY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn in service

Aug 01, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 27, 2023

Dealership Rating
Employee Rating

The dealership is great. All of the staff are friendly and knowledgeable. My purchase was quick and to the point, which I greatly appreciated. This was my second purchase f More

by pbrocknc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

Jul 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 16, 2023

Dealership Rating
Employee Rating

James Wood motors is my choice for all my automotive and service needs. Always a pleasure to work with. More

by DAVID.PARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Culpepper, Carey Williams, Brandt Wicker , Beau Bell, Karen Garrett

Jul 19, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

David, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 10, 2023

Dealership Rating
Employee Rating

Thank you Shawn for taking care of all my service needs. I was in and out within an hour More

by markwardlaw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams , Misty Dyson

Jul 12, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 01, 2023

Dealership Rating
Employee Rating

We have traded with James since he opened and will continue to do so. they are great. More

by ahcrawford0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Randy Williams , Shaun Hooie

Jul 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 30, 2023

Dealership Rating
Employee Rating

Been with them since they started and plan on staying with them. Good folks and good service. More

by ahcrawford0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams , Shawn Hooit

Jul 03, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 03, 2023

Dealership Rating
Employee Rating

The James Wood staff provided fantastic service. I’m particular, Sales Consultant Karen Pattison is an extraordinary sales individual. Prior to ordering with Karen @ James Wood, I called 17 dealersh More

by 2023 Tahoe Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Jeffrey Bockemehl, Karen Pattison , Stephanie Carol

Jun 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

James Wood Chevrolet Buick GMC Decatur would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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