Rusty Ford
Rusty Ford at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Rusty Ford | Page 5

New Car Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Rusty Ford

January 28, 2024

Dealership Rating
Employee Rating

Everyone was exceptionally attentive to the necessary details in making sure I got a great deal at the right price . Thank you James Wood sales staff. More

by r.r.caruthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas , Zach Rhine

Jan 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

First and foremost thank you so much for leaving this fantastic review! At James Wood Chevrolet Buick GMC Decatur, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 18, 2024

Dealership Rating
Employee Rating

Landon has won me over in any future Chevy and GMC vehicle buying decisions, not counting the two vehicles he has already sold me. I have purchased more vehicles from James Wood over the past 30 year More

by scott.starnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Landon East

Jan 20, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Scott, thank you for your loyalty to our dealership and for taking the time to write this review. Landon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 05, 2024

Dealership Rating
Employee Rating

The sales and service teams are amazing. Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealershi More

by J.W.MCKIBBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter , Beau Bell, Jennifer Westerlund, Shawn Hooe, Nick Huff.

Jan 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 22, 2023

Dealership Rating
Employee Rating

Great people who really care about customer service. They also have a great service department More

by tearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Rocco Rotundo

Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 21, 2023

Dealership Rating
Employee Rating

Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part More

by tracitucker5976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 14, 2023

Dealership Rating
Employee Rating

Great people Great service Great products Like family and professional Won't deal with another dealer More

by caruthers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Asa Johnson Jr

Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 01, 2023

Dealership Rating
Employee Rating

Always a pleasure getting service here at James Wood Motors in Decatur! Bryan Stanley is always super nice and courteous, and the best part is my car is usually ready before the time Bryan tells me! Tha More

by cwalker92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2023

Dealership Rating
Employee Rating

Very helpful, quick service. Helpful in service rendered. I was very satisfied and will recommend to others. More

by ropehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward

Nov 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 22, 2023

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Employee Rating

Everything done right the first time. Experienced technicians for servicing a diesel truck. Easy to get service scheduled More

by C.GONZAGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 04, 2023

Dealership Rating
Employee Rating

Great friendly service. Nick is a great person and his character reflects on his staff. Thank you for a great experience! More

by TDROBINSON1448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams, Mike Wheat, Asa Johnson Jr , Nick Huff

Sep 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Sep 11, 2023

TDROBINSON1448 responded

Thank you!

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