Rusty Patterson | Page 5

Professional, Friendly Staff I bought a car from Rusty this year and brought it back for an oil change and general maintenance. He set up the service appointment for me and made I bought a car from Rusty this year and brought it back for an oil change and general maintenance. He set up the service appointment for me and made sure everything went smoothly. Amber was so friendly and accommodating. Thanks so much everyone! Sincerely, Lisa Kopplin More

by lkopplin Verified Customer Verified Customer

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Run fast away from Matthews-Currie Looking for a car for our daughter. Test drove a car there and she loved it. Was told by the salesman everything was fine and we were on our way to pu Looking for a car for our daughter. Test drove a car there and she loved it. Was told by the salesman everything was fine and we were on our way to purchase. Even texted on the way and they responded ok. As we pulled in the parking lot He texted again. Just sold it. Never told us we needed a deposit and that all was fine. When confronting them they were all rude and basically didn’t care. The manager and the salesman did not even care. Bad thing is she was only going to drive this car a couple of years and was going to buy a new Ford Raptor when she turned 18. And yes we pay in cash. Will never step on this lot or any other Ford lot again. Sales staff is not trained properly and it shows. I will also be reporting this to Ford Corporate office also. More

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Top Notch Customer Service! Thank you Amber I stopped by to schedule my first oil change on my new F150 and mentioned a few things that seemed different to me to my Salesman, Rusty Patterson. Ru I stopped by to schedule my first oil change on my new F150 and mentioned a few things that seemed different to me to my Salesman, Rusty Patterson. Rusty introduced me to Russell, the service manager and after I explained the characteristics in question, he asked me to stop by anytime and he would be happy to check them. (I had a 2016 F150 previously and the new truck had improvements to the engine and transmission and both seemed to operate a little different than I was used to). I made the appointment with Amber for the first oil change only. When I arrived for the oil change, I mentioned the conversation I had with Russell and Amber told me she would discuss these with him and added these to my work order however the time allotted may not allow these to be completed and I may need to return at a later time. I understood and had no problem in doing so. The technician (I forgot his name), not only completed the first oil change and overall condition but addressed each of the items I had questioned and updated the transmission computer and checked the front end alignment. I was so thankful! And I forgot to mention, I was waiting for the oil change and the customer waiting area is wonderful. Even had a catered lunch! The service team at Matthews Currie Ford are the best! Thank you ALL More

by Ron C Verified Customer Verified Customer

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great , even had some lunch while I was waiting. I did not have an appointment but they were able to fit me in pretty quick for a tire problem. Amber and Rusty were able to get it done for me. I did not have an appointment but they were able to fit me in pretty quick for a tire problem. Amber and Rusty were able to get it done for me. More

by som321 Verified Customer Verified Customer

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nice atmosphere, good service Amber sees me at the appointed time and makes sure the job gets done. She directed me to Rusty for the search for a new car for my husband. He is ve Amber sees me at the appointed time and makes sure the job gets done. She directed me to Rusty for the search for a new car for my husband. He is very personable and found exactly what we were looking for. More

by emangie9 Verified Customer Verified Customer

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Excellent Customer Service From walking in the door I was treated professionally. Rusty Patterson was knowledgeable and Peter was helpful and made the money part easy to unders From walking in the door I was treated professionally. Rusty Patterson was knowledgeable and Peter was helpful and made the money part easy to understand. More

by ebo1308 Verified Customer Verified Customer

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went very fast Rusty our salesman was very nice and Peter all employees were very nice and helpful when we arrived. We have used Rusty Patterson in past and was very pleased to deal with him gain. all employees were very nice and helpful when we arrived. We have used Rusty Patterson in past and was very pleased to deal with him gain. More

by rubob36 Verified Customer Verified Customer

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Thank You Thank you was a great experience. As always friendly and caring I know we will enjoy our new ride for many years to come. Now for some great trips wi Thank you was a great experience. As always friendly and caring I know we will enjoy our new ride for many years to come. Now for some great trips with the good gas mileage. More

by aewake Verified Customer Verified Customer

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Best experience buying a car that I have had in years! Rusty was a pleasure to deal with and always let me know my business was valued. Rusty was a pleasure to deal with and always let me know my business was valued. More

by info66 Verified Customer Verified Customer

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