Kurt Kossmann

Extremely dishonest and highly overpriced service. In addition, they are short in mechanics so it is very hard to get work done. Their estimate was 3 times higher than Sarasora Ford. Their phones don' In addition, they are short in mechanics so it is very hard to get work done. Their estimate was 3 times higher than Sarasora Ford. Their phones don't work properly when you are put on hold for a transfer to service. I could go on and on....we will never go there again More

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Will damage your car and then refuse future service when you question the work and suggest they caused the damage backed with logical evidence. You took a part out of the car and put it back in, now it has you question the work and suggest they caused the damage backed with logical evidence. You took a part out of the car and put it back in, now it has a broken piece of plastic on it, and I pay to fix it - not their fault or problem. The shop manager will also refuse to honor "deals" like free tire rotations with purchase of tires - says "they are a courtesy we provide" as he refuses to do it. Positive - Service reps are fantastic. More

by keetz02 Verified Customer Verified Customer

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Had steering problem. Curt referred me to tow company and car rental place. Kept me informed as to progress. Very professional and helpful. Very satisfied!! car rental place. Kept me informed as to progress. Very professional and helpful. Very satisfied!! More

by Suegelkton Verified Customer Verified Customer

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This body shop sucks. I do not recommend, they had my car for 3 months and when I got it back the need me to bring it back in for something they couldn’t do in 3 months!?! The repairs to my car were terrible for 3 months and when I got it back the need me to bring it back in for something they couldn’t do in 3 months!?! The repairs to my car were terrible, subpar at best. I had to call for updates, they never called me. When I did call them the never had an answer for me and had to “give me a call back”. When they gave my car back it was dirty… unacceptable. This was the worst experience I have ever had with a body shop. More

by Braxtonduke44 Verified Customer Verified Customer

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This is the 2nd time you've asked me to write a short review for Matthew curry OK this time I'm going to I'm not happy with Matthew curry I took my truck in supposedly for a one day fix on the exhaust m review for Matthew curry OK this time I'm going to I'm not happy with Matthew curry I took my truck in supposedly for a one day fix on the exhaust manifold that 1 day turned into 6 they didn't have a courtesy car so I had to rent 1 and every time I ask him about how long it was going to take because I had a rental They said don't worry we'll take care of the rental well when It was all said and done the truck didn't get fixed the oil change that I had requested didn't get done and they were generous enough to pay for half of the rental. Consequently it cost me over a $140 andollars and 6 days without my truck to have them to look at it no I'm not happy with Matthew curry and I definitely would not recommend them and by the way I have also sent a email Two Ford company. More

by Vern Verified Customer Verified Customer

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Professional and Knowledgeable..They took my car right in, service was quick and performed to satisfaction in, service was quick and performed to satisfaction More

by petemah10 Verified Customer Verified Customer

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WAs only in fro a oil change and tire rotation but, service was top notch. service was top notch. More

by ppalmeri Verified Customer Verified Customer

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Thanks to Kurt , he actually knows what customer service means. Your lucky u have him. means. Your lucky u have him. More

by Malab3 Verified Customer Verified Customer

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Great service!! Wonderful atmosphere. Was treated like family. Won’t take my cars anywhere else. family. Won’t take my cars anywhere else. More

by Kari.o.sheffield Verified Customer Verified Customer

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Each person knows there jobs and answer Q’s with a smile too, eager to explain tech things so we understand too, eager to explain tech things so we understand More

by byhtile1 Verified Customer Verified Customer

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