Ryan Brown
Ryan Brown at National Dodge Chrysler Jeep Ram
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Ryan Brown | Page 2

Director of Operations

National Dodge Chrysler Jeep Ram

2223 N Marine Blvd
Jacksonville, NC 28546

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Ryan Brown

January 30, 2024

Dealership Rating
Employee Rating

National does amazing and timely work. There are one of the most efficient dealerships I have ever encountered. More

by MCNEAL_LORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding 5-star review! We're thrilled to hear that you found our services at National Automotive Group to be amazing and timely. Efficiency is a key focus for us, and we're delighted that you consider us one of the most efficient dealerships you've encountered. Your feedback motivates us to continue delivering exceptional service. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future.

December 30, 2023

Dealership Rating
Employee Rating

Service advisor had me checked in and back out in no time ; ahead of schedule. More

by ejohnson19z55
Recommend Dealer
Yes
Jan 08, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with our service advisor. We are delighted to hear that our team was able to provide you with a quick and efficient check-in and check-out process, even ahead of schedule. At National Automotive Group, we strive to prioritize customer satisfaction, and your feedback is a testament to our commitment to excellence. We appreciate your trust in our services, and we look forward to continuing to meet and exceed your expectations in the future. If you have any further comments or suggestions, please feel free to reach out. Safe travels, and thank you for choosing National Automotive Group for your automotive needs.

November 25, 2023

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We have been purchasing our family Jeeps at National for close to twenty year now. They have our trust! They are always fair and we have never had any issues with the purchase process or the vehicles. The s More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Debakey

Nov 27, 2023

National Dodge Chrysler Jeep Ram responded

Thank you so much for being a loyal customer of National Automotive Group for close to twenty years! We truly appreciate your trust and are honored to have been your go-to choice for family Jeeps. It's wonderful to hear that you've consistently had positive experiences with our team and that the purchase process and vehicles have met your expectations. We're grateful for your kind words about our salespeople, especially Shawn Debakey, and appreciate your recognition of Devon Graham's helpfulness in financing. We're fortunate to have such a great team, and your feedback motivates us to maintain the high standards you've come to expect. We look forward to assisting you with your daughter's Jeep purchase in the near future. If there's anything specific you'd like us to focus on or any way we can make your experiences even better, please let us know. Thank you for choosing National Automotive Group, and we're excited to continue serving you and your family.

November 02, 2023

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Employee Rating

These guys are Awesome! They were very clear and concise about all aspects of this purchase. More

by DEANNA11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Kennedy

Nov 03, 2023

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic five-star review! We're thrilled to hear that you found your experience with us to be awesome. Our team takes great pride in providing clear and concise information to our customers, ensuring that all aspects of the purchase are transparent and easy to understand. We believe that transparency is key to a successful buying experience, and it's wonderful to know that you appreciated our approach. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. Safe and enjoyable travels in your new vehicle!

November 01, 2023

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Employee Rating

Great service department. Friendly customer service. Very attentive to your needs. Prompt service. Shuttle service. More

by seiglief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

National Dodge Chrysler Jeep Ram responded

Thank you for your five-star review! We greatly appreciate your kind words and are delighted to hear about your positive experience with our service department. Our team takes pride in providing friendly and attentive customer service, ensuring that your needs are met promptly. We're also glad to hear that you found our shuttle service convenient. If you ever require further assistance or have any feedback to share, please feel free to reach out. We look forward to serving you again in the future and ensuring your continued satisfaction. Safe and smooth travels!

September 01, 2023

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Employee Rating

Awesome Service they performed the service i requested in a timely manner they will retain my business More

by VAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

National Dodge Chrysler Jeep Ram responded

We sincerely appreciate you taking the time to share your positive experience with National Automotive Group. Your feedback means a lot to us! It's fantastic to hear that we were able to provide you with awesome service and complete the requested service in a timely manner. Customer satisfaction and delivering quality service are our top priorities, and we're thrilled to know we met your expectations. We're honored that you plan to continue entrusting us with your business. Rest assured that we'll continue to work hard to maintain the high standards that have earned your loyalty. If you ever have any further needs or questions, please don't hesitate to reach out. We're here to assist you and ensure your automotive needs are met. Thank you once again for choosing National Automotive Group. We look forward to serving you in the future.

July 23, 2023

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Employee Rating

The salesman, manager, and financier, were spectacular. They were knowledgeable and very attentive. Made my wife and grandson feel like they were family. Made the youngling part of the process. We are all More

by dvseano
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Yates, Lorenzo McNeal, Darrell Graham, Hadi Ahmedi, Kitrell Earley , Kevin, salesman. Listed on sales receipt

Jul 24, 2023

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience with us! We are incredibly grateful for your kind words and thrilled to know that your interactions with our team at National Automotive Group left such a positive impression. It brings us immense joy to hear that our salesman, manager, and financier provided you with a spectacular experience. Our team takes great pride in their knowledge and attentiveness, and we're delighted that they were able to assist you and make you feel valued throughout the process. We believe in creating a warm and welcoming environment for all our customers, and we're thrilled to hear that your wife and grandson were made to feel like family. Involving everyone, including the young ones, in the process is important to us, and we're glad that they were made to feel a part of it. Your satisfaction is our ultimate reward, and we're honored to have earned your trust and appreciation. We will make sure to pass along your compliments to our team, as positive feedback like yours motivates us to continue delivering exceptional service. If there's anything else we can do to enhance your experience or if you have any further automotive needs, please don't hesitate to reach out. We are always here to assist you and your family. Once again, thank you for choosing National Automotive Group. We feel blessed to have had the opportunity to serve you and look forward to welcoming you back in the future!

July 01, 2023

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Employee Rating

Very friendly and help with your purchase. Sales personnel very knowledgeable and go out of their way to help. More

by poppamark04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2023

National Dodge Chrysler Jeep Ram responded

Dear poppamark04, Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that our team provided you with excellent customer service. Our dedicated sales personnel strive to create a friendly and knowledgeable environment, ensuring that every customer receives the assistance they need throughout their purchase journey. It brings us joy to know that our team went above and beyond to help you with your purchase. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (910) 347-3777. We're here to serve you and make your experience even better. Once again, thank you for choosing our dealership. We truly value your business and look forward to serving you in the future.

January 05, 2023

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Employee Rating

Everyone was absolutely great through my entire buying experience. Ask for Brian Kennedy he was fantastic. More

by Austion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Kennedy

Jan 10, 2023

National Dodge Chrysler Jeep Ram responded

Austion, Thank you so much for your review! Brian Kennedy is absolutely amazing and we will be sure to pass on your kind words! We sincerely thank you for your business and for taking the time to provide your feedback! We look forward to our continued relationship! Please feel free to reach out to us should you need anything in the future!

July 27, 2022

Dealership Rating
Employee Rating

This is the third vehicle we have purchased from National Jeep since March 2021. We have been pleased with the of people that have worked with us. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo McNeal , Jeffrey Harper, Kimberly Livingston

Aug 04, 2022

National Dodge Chrysler Jeep Ram responded

Phil, Thank you so much for your review! We are committed to ensuring our customers receive the very best possible service each and every visit! We are over the moon that our sales staff hit their objective and you left here happy! We thank you for your business and are glad to have you as part of the National family! As always, please reach out at (910)347-3777 should you need anything at all!

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