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Mercedes-Benz of North Olmsted
North Olmsted, OH
1,127 Reviews
At Mercedes-Benz of North Olmsted, we are committed to providing exceptional customer service. Our goal is to make every car-buying experience simple, transparent, and worry-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 26, 2026
Excellent customer service.
Made the process of purchasing a car smooth and easy. Definitely recommend.
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by Sam
Employees Worked With
August 24, 2026
I have been to a lot of car dealerships, and even briefly
worked at one, and nothing can compare to the treatment at Mercedes. From start to finish it was a VIP experience like no other.
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by Shannon.walls
August 21, 2026
Matt did an amazing job helping us find the exact vehicle
and made the whole process so easy and fun
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by tca
Employees Worked With
Dealership Inventory (335 Vehicles)
Photos & Amenities
- Customer Lounge Area
- After Hours Drop-Off
- Cable TV
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Pet Friendly
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Automated Car Wash
- Television
- Home Test Drives
