Ryan Chisholm

Werner made the car buying process SO easy! We were referred to Chris Peek and he is awesome! Upon arrival we were greeted by Rich, offered snacks and coffee and made comfortable until Chris wa We were referred to Chris Peek and he is awesome! Upon arrival we were greeted by Rich, offered snacks and coffee and made comfortable until Chris was available. Chris quickly got some information and we went out for a test drive! Throughout the whole process Chris went above and beyond to provide us with the best and most honest service. Ryan was super friendly and personable as well! We left happy and grateful for the service we received! We live over an hour and an half away but will make the drive just for the service! More

by kirahmaple Verified Customer Verified Customer

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The dealership was great from salesman. Serviceman and phone conversations. Very pleasant to work with Serviceman and phone conversations. Very pleasant to work with More

by lfrench03253 Verified Customer Verified Customer

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Excellent service! I had a great experience at Werner Mazda. Rob and the team answered all my questions and made it a seamless experience. I had a great experience at Werner Mazda. Rob and the team answered all my questions and made it a seamless experience. More

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Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trad wanted before arrival to do a test drive. This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good. More

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I am very pleased with my experience at Werner Mazda. The whole process of buying and financing was very simple and not overly time-consuming at all. I felt like I was treated with respect. The whole process of buying and financing was very simple and not overly time-consuming at all. I felt like I was treated with respect. More

by timothyotis Verified Customer Verified Customer

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Dealership did a good job. Negotiated best price over email before arriving. Test drove the vehicle I wanted. Respected that I said I didn't want financing, added warranties af Negotiated best price over email before arriving. Test drove the vehicle I wanted. Respected that I said I didn't want financing, added warranties after-market treatments, or accessories I hadn't asked for in my email, making documentation fast and easy. More

by wrcmobile Verified Customer Verified Customer

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Best car buying experience ever. The entire staff was great. David Lee took the time to make sure I got the perfect car for me. I couldn’t be happier. I love my CX-5. The entire staff was great. David Lee took the time to make sure I got the perfect car for me. I couldn’t be happier. I love my CX-5. More

by kimba6324 Verified Customer Verified Customer

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We find Werner Mazda a friendly, low pressure dealership and an enjoyable place to shop for a car. The have an extensive inventory to choose from. and an enjoyable place to shop for a car. The have an extensive inventory to choose from. More

by JoeV Verified Customer Verified Customer

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Everyone was friendly, knowledgeable and helpful. Enjoyed my experience buying new car and would recommend them to family and friends Enjoyed my experience buying new car and would recommend them to family and friends More

by MOATH.ZUABI Verified Customer Verified Customer

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Less than stellar buying experience: sales department was not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the process took many hours more than it should have and I probably should have trusted my gut and went to a different dealership to finalize a purchase. Car had a load of problems (not the dealership's fault, but Mazda's fault due to poor workmanship). Constantly misaligned steering, buzzing/vibrating engine at certain speeds, and a complete transmission failure at 8,000 miles on the odometer led to me visiting the service center many times over my last seven months of ownership. Communication was okay or poor at most times with the service department. The work got done each time, and loaners were made available, but the overall experience working with the survey department leads me to believe that they are understaffed or new procedures need to be put in place to ensure customers are kept up to date with what is happening while their vehicle is in for service. More

by mpolizzotti Verified Customer Verified Customer

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