"Staff could not have been more friendly!"
We walked in not knowing exactly what we wanted and left with a beautiful new car! The staff were very honest and transparent about our options helping us figure out how to get the vehicle we wanted at a price we could afford. We left there feeling like a part of the Whitten Brothers Mazda family!
"Extremely Customer Focused!!!"
We were just beginning our search for a new vehicle, but after working with Myron Green initially, and Bill Edwards we began to feel Whitten Brothers Mazda was more interested in working with us than anyone else. Ron Spector and Bill Edwards worked very hard to work around our budget to get us a great price. Mike Schatzberg continued these efforts, working well past normal business hours to provide us with great financing terms. Bill stayed hours past closing so he could go over the car with us and answer any questions....Thank you Bill!!! Everyone worked extremely hard to get us into the vehicle we fell in love with and marry that with monthly payments that fit our budget.
In short, the staff at WBM did everything they could possibly do to make our dreams come true! Thank you Bill, Ron, Mike, Myron, and Ryan!!! If you want to work with people who work very hard to make YOUR dreams come true, then go to Whitten Brothers Mazda.
"Would recommend Whitten Brothers Mazda to everyone!"
This is our second car purchase from Whitten Brothers Mazda. The staff is friendly and knowledgeable across every department and both times have been the best car buying experience I've had at any dealership, hands down.
"Easiest car buying experience!"
My husband and I bought our 2018 Mazda 3 Touring from Whitten Brothers this past weekend. We had been interested in the car earlier in the week, and the whole team from Whitten Brothers worked with us to make sure this was the car for us and that we would be able to buy it. Our sales rep, Harold toast, was super helpful from start to finish; the whole team was zero pressure (which was appreciated). We would definitely buy from Whitten Brothers again!
"Helpful guidance through buying - 3 cheers for Melvin"
Whitten Mazda has largest variety of Mazda vehicles in Richmond VA area- esp for used vehicles. Overall the dealership made us feel welcome. Our sales consultant- Melvin - was very helpful ensuring through the test drive process that my daughter was actually comfortable with the car. Closure of the process was fairly smooth and fast. Like other dealerships, they did try to sell add-ons, but were not too pushy. In my case- I had to go back to get an add-on installed after purchase of the car. Dealership did provide me a good price and prompt service. Overall a prompt, smooth and pleasant experience.
I had researched and knew what I wanted. . Whitten had better prices than the Mazda dealer near my house, so I drove across town to Midlothian to look at their inventory after speaking with Ryan about an internet price request. My salesman, Melvin Roberts, was wonderful and did not pressure me to purchase. I purchased after test driving and the paperwork with Matt Parrish was very easy and simple.
"By far my easiest and best experience ever buying a car!"
- MK Bennett
Many thanks to Mr. Abdul K. for assisting us when we arrived just as the doors were closing on Labor Day. (We had driven two hours to get to the dealership). He remained at work to help us, along with Jay Dawson. They made sure everything went smoothly, and we went home having purchased just what we wanted. It was a great experience.