Ryan Drew | Page 6

Slow and possibly questionable business practices. My truck sat for a week untouched even though parts were already on site. The initial diagnoses when they thought I was a pay out of pocket customer My truck sat for a week untouched even though parts were already on site. The initial diagnoses when they thought I was a pay out of pocket customer was two faulty parts but suddenly after telling them I had an extended warranty only one component needed to be replaced. I was never called on the days that calls had been promised and after I called for updates I was told I had to call back in a couple hours because the shop foreman and mechanics like to take multiple hour lunch breaks even though they are supposedly drowning in customers waiting for service. This was my second service at this dealership and both times they attempted to bill me for parts that didn’t need to be replaced and took 4x longer than what the maintenance manual calls for to complete the job. I won’t be going back and I’m going to tell anyone who will listen to not under any circumstances take your vehicle to them. More

by psearcher Verified Customer Verified Customer

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They communicated well. No surprises. and were very polite and professional from when they called me to when they greeted me at the car. I recommend them to others. No surprises. and were very polite and professional from when they called me to when they greeted me at the car. I recommend them to others. More

by benjaminleesmith Verified Customer Verified Customer

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The Service Representative iwas very courteous. He met me at my vehicle, explained the time frame for my service, what service was going to be performed, and called me when everything was done. He met me at my vehicle, explained the time frame for my service, what service was going to be performed, and called me when everything was done. He made sure that all of my service needs and concerns were met! More

by T-roy Jones Verified Customer Verified Customer

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They are very respectful. They are so efficient. Very knowledgeable Clean area Comfortable Very friendly staff They are so efficient. Very knowledgeable Clean area Comfortable Very friendly staff More

by bfmreitz Verified Customer Verified Customer

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happy with service. parts dept. is exceptional also. thks for everything. i wii be back parts dept. is exceptional also. thks for everything. i wii be back More

by kenneth.craig1952 Verified Customer Verified Customer

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It was a great experience with the sales team and management the last 4 vehicles I purchased from them was effortless management the last 4 vehicles I purchased from them was effortless More

by DAMONPEN Verified Customer Verified Customer

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Very Good Service after the sale! I was in and out in very little time. Great Job! I was in and out in very little time. Great Job! More

by office manager Verified Customer Verified Customer

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Jessica was so amazing and helpful! Brought my vehicle in for service and she kept me updated through the whole process. WILL NEVER BRING MY CAR ANYWHERE ELSE! Brought my vehicle in for service and she kept me updated through the whole process. WILL NEVER BRING MY CAR ANYWHERE ELSE! More

by JESIKA5150 Verified Customer Verified Customer

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Sales man were very nice and eager to help. Showed me my options and nothing that I didn’t want very helpful Showed me my options and nothing that I didn’t want very helpful More

by SAMANTHA.SOILEAU Verified Customer Verified Customer

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Excellent customer service in the service department. Ryan is very knowledgeable and always wants to help! Parts is very easy going as well. Great service all the way around. Ryan is very knowledgeable and always wants to help! Parts is very easy going as well. Great service all the way around. More

by SBERGE3 Verified Customer Verified Customer

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