Ryan Drew | Page 7

I have come to believe they do not know how to fix Chevrolet‘s. I’ve had to take my vehicle in multiple times to fix the same problem. It’s like they change parts, but don’t check to see if anything e Chevrolet‘s. I’ve had to take my vehicle in multiple times to fix the same problem. It’s like they change parts, but don’t check to see if anything else is needed. They have all this high tech equipment to let them know where there is a problem, but they do not appear to use them. and then you take it and drive it and it’s still a problem. You have to bring it back and then they just keep charging you. I just picked it up again for another $400 repair. I will see if it shows the check engine light again. If it does appear again, I believe I will have to report this to GM. So sad. More

by JJ Verified Customer Verified Customer

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Very good and knowledgeable mechanics. Excellent service department. Comfortable waiting area. I am customer since 2005. Excellent service department. Comfortable waiting area. I am customer since 2005. More

by monteleo82 Verified Customer Verified Customer

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Track was in shop twice with same problem. First diagnosis was a transmission flush and fluid change. Attempting to save GM money for correct repair is not looking out for you customers. So First diagnosis was a transmission flush and fluid change. Attempting to save GM money for correct repair is not looking out for you customers. Sorry, just the way I feel. Not RS fault. This is all on GM. More

by stevewinters103 Verified Customer Verified Customer

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It was pretty frustrating because my car was gone for two weeks over a issue that could’ve been resolved a week earlier, if whoever the service tech or whoever the girl was that called me knew more about the weeks over a issue that could’ve been resolved a week earlier, if whoever the service tech or whoever the girl was that called me knew more about the warranties and the policies. Also, she did not have any of her effects together when it came down to who was going to cover the charge of my car by the time I was time for me to pick up my car I was being charged $300 and I shouldn’t have have been by the grace of God. The fee was waived, but what annoyed me was the lady told me that the fee was because my car was being rushed before all the other cars. This was my first time using ref seller service center. I can honestly say I did not have a great experience communication the lack of knowledge and the turnaround time to get my vehicle back was the issue. I will not be returning my car here for service. More

by keziah Verified Customer Verified Customer

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This is not the first time I have used Ralp Seller’s for servicing. After our complimentary oil change I attempted several times to set up subsequent service. Several of the calls were unanswered and whe servicing. After our complimentary oil change I attempted several times to set up subsequent service. Several of the calls were unanswered and when I did finally get through I was put on eternal hold. I gave up and went to Gerry Lane GMC to get our vehicle serviced. Great service at Gerry Lane. Gerry Lane said my vehicle was due for an update on my radio. They were unable to do it since I was a drop in on a Saturday and they were booked up. I decided to Ralp Sellers’s another attempt at servicing our vehicle serviced. The young many that helped me was nice enough. He took my request for an oil change and asked if I wanted my tires rotated. He said the cost would be $30. The young man never said anything about the update for my radio and the tire rotation cost was $40 instead of $30z I will be taking our vehicle to Gerry Lane for future services. I will also purchase our next vehicle elsewhere. More

by nicoledarabia Verified Customer Verified Customer

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Best service dept ever. Goes above and beyond- Nice waiting room with hood coffee. Explains service before they do it Goes above and beyond- Nice waiting room with hood coffee. Explains service before they do it More

by mcbecca2010 Verified Customer Verified Customer

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Ryan is the absolute best! Very helpful and efficient. Never have a complaint when Ryan my service advisor Very helpful and efficient. Never have a complaint when Ryan my service advisor More

by yarnaegrimes Verified Customer Verified Customer

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The service reps keep you informed as to the status of your vehicle and work is usually completed by or before the estimated time. All employees passing thru the waiting area greet the customers. That's your vehicle and work is usually completed by or before the estimated time. All employees passing thru the waiting area greet the customers. That's why I retto this dealership. More

by lbeermeister Verified Customer Verified Customer

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Super nice sales people and not pushy at all. Very nice inventory of new and used cars Very nice inventory of new and used cars More

by CROUEN Verified Customer Verified Customer

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Ryan is very knowledgeable and got everything done for me very quickly. I was able to get an apt very quickly as well very quickly. I was able to get an apt very quickly as well More

by Emily Verified Customer Verified Customer

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