"Best darned dealer for miles and miles around.,,,8th deal.l"
After 7 previous purchases with these folks, I can hardly say that they are not great before and after the sale. Price and dollar are always a consideration, but customer satisfaction does not center on money alone. These folks ate great to deal with, and they ALWAYS treat folks well later.
Now in our 8 th purchase, a Jeep Renegade, we still feel that we are at the dealer we will use in the future. The other Jeep wagon (patriot) has been wonderful. we will be keeping it. Troy, our salesman has sold the last 3 vehicles, and I am sure there will be more.
The service department has been very good, and their work is exemplary. I will recommend them to everyone I know, including family and friends!!!!!
David and Virginia Prouty, Russell Pa.
"Wonderful experience "
Troy was incredibly helpful with our car buying experience. Had a wonderful experience in all aspects of the process. I would definitely recommend him to friends and family. We love our new Subaru Forester!!
I just bought a 2018 Subaru Crosstrek from Ed Shults of Warren and couldn't be happier with the experience. I have owned Honda's for the past 15 years, but wanted to get into an SUV. My nephew suggested looking into the Subaru Crosstrek so I did. It was exactly what I was looking for. Troy at Ed Shults of Warren contacted me and a week later, I drove home in a 2018 model. It was the most pleasant, simple, "new car buying" experience I have encountered. I will definitely be returned to this dealership for future purchases!!!!
Very easy deal. Everyone went the extra mile for me. Ed Shults of Warren is the only place I buy from. I feel like they treat me as a good friend.
"Never thought I'd see the day! "
- Bruce J
My family has been dealing with Shults of Warren since about 2007. Since then, we've purchased about a dozen cars and have not once been treated poorly. I personally have only owned European vehicles since I turned 16, starting with a BMW to an Audi, a Volvo, another BMW, I never once pictured myself owning a Subaru .My mother purchased an Outback a week prior to me from Troy, and I quite liked how he treated her. He kept his cool the entire time dealing with my mother, even though she changed her mind about 10 times within the day she purchased her car. As for the car, It was fairly comfortable, drove quite nicely, and got excellent gas mileage, not to mention the fact that Subaru is synonymous for safety and reliability. These are very important factors to me when looking at a new car because I drive about 45,000 miles a year for work. The more I looked into a Subaru, the more I realized that it was the right move. Troy was a tremendous help with making sure I was comfortable with my decision. From deciding between various models, to helping me get the best deal possible, I have ZERO complaints about my experience. Even though Volvo of Buffalo sent me a package of cookies after I bought my Volvo, I can 100% confidently say that it was the best car buying experience I've had to date. He was a pleasure to work with, and did not once make me feel unconfident with my decision. If this man was able to handle my mothers indecisiveness, sell my sister a new Jeep, and get me from a fully loaded BMW X3 into an Outback Limited with EyeSight, I'm sure he can handle anything anyone can throw at him!
"Happy 1st Time Subaru Owner"
- Hope Weichman
Having been a long time Ford customer, Chad Ristau had his hands full when I walked through the door. Much to my delight, Chad was extremely knowledgeable, professional and was able to answer all my questions. Once I determined the options I wanted, Chad was able to locate an Outback exactly as we discussed. Chad went above and beyond to make the sale happen and has followed up with me since the sale. He truly made buying a new car a relaxing and exciting experience. I highly recommend the Shultz Dealership and my salesman, Chad Ristau. Thank you Chad!!!
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