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Ford of Franklin
Franklin, TN
1,129 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 03, 2024
We bought 2nd Nautilus in 3 years from Jeff Dawson.
I would highly recommend him for you next car.
More
by mjamesrad
Employees Worked With
May 03, 2024
My overall leasing experience with Ford Lincoln of
Franklin was exceptional. Every person in the entire leasing process was most helpful. Jeff Dawson, The Sales Specialist, was very thorough in answer
More
by Geraldepage
Employees Worked With
Other Employees :
Courtney Starns in Service and Norm Hanes, Finance Manager
April 23, 2024
I am writing this review because the world needs to know
just how phenomenal, outstanding, and genuine Alex Renfro truly is. I ordered a new Raptor R, and every step of the way, he is with you to ensure you
More
by techybatmanguy
Employees Worked With
Alex Renfro
Dealership Inventory (232 Vehicles)
2019 Dodge Grand Caravan
used
Black Onyx Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Quick Lube
