Ryan Gimenez | Page 2

I have been a customer of Conte Cadilllac since 2017. The service department is first class. Never had a problem. Ryan always takes excellent care of me and my Cadillac. The service department is first class. Never had a problem. Ryan always takes excellent care of me and my Cadillac. More

by gsilvis1013 Verified Customer Verified Customer

Report | Print

Great place to have the repair done, Services Department is great and thoroughly explained the repair. is great and thoroughly explained the repair. More

by Mercuryn9 Verified Customer Verified Customer

Report | Print

Ryan and the service team is the best. They are so polite efficient and knowledgeable They are so polite efficient and knowledgeable More

by rottentwin Verified Customer Verified Customer

Report | Print

Love the staff there so nice and helpful . Service is always great car nice and clean . Great job! Service is always great car nice and clean . Great job! More

by marysolfl71 Verified Customer Verified Customer

Report | Print

Excellent dealership with outstanding service. .always a smooth stress free experience every time. The staff is exceptional .always a smooth stress free experience every time. The staff is exceptional More

by ncpd143 Verified Customer Verified Customer

Report | Print

I leased a 2025 XT5 in Januaray 2026 in Only 3 months tell me WHY it started making noise and moving slow I brought the car to the Service dept April 4th the service guy Ryan helped me and told me I need tell me WHY it started making noise and moving slow I brought the car to the Service dept April 4th the service guy Ryan helped me and told me I needed a New Transmission Valve that's Crazy so my question was how did they not see this before I was sold the car,the answer I got was that they couldn't detect this problem until it shows up on the Diagnostic system, Uexceptable. So I was sold a LEMON. After I was told it'll be out almost a month I expected to get a Loaner Car,well the response I got was there's NO loaner cars available so they got me a Lyfe to go home and told me as soon as one become available that I'll get one, Well it's been a week and that hasn't happened. I spoke to aJoe yesterday and he claim i can't get a loaner car til April 23rd weel that's Unexceptable. Especially when I told Ryan I was going to Virginia next weekend for a Funeral. I should be compenstated better than this for selling me a Lemon,they think since it's under Warranty that's enough. If I can't get a loaner car than I feel they should pay for my rental car that I would have to get to go to Virginia. I also feel like Paul Conte Cadillac should pay for my April car payment since I'm not going to have the car for this whole month. I'm a Very Disgusted Customer More

by eugenree Verified Customer Verified Customer

Report | Print

My service representative was very knowledgeable and amiable. What I liked is that he gave me every option available. At other dealerships (specifically BMW) I feel as should hold on to my wallet becaus amiable. What I liked is that he gave me every option available. At other dealerships (specifically BMW) I feel as should hold on to my wallet because they are trying to always upsell. I don’t get that at Paul Conte. They have my trust More

by pk228j Verified Customer Verified Customer

Report | Print

THIS IS A GREAT DEALERSHIP TO BRING MY VEHICLE. THE REPAIRS ARE COMPLETED WITH PERFECTION. I NEVER HAVE TO RETURN FOR THE SAME PROBLEM. AND WHILE WAITING FOR THE WORK TO BE DONE THERE'S COFFEE AND THE REPAIRS ARE COMPLETED WITH PERFECTION. I NEVER HAVE TO RETURN FOR THE SAME PROBLEM. AND WHILE WAITING FOR THE WORK TO BE DONE THERE'S COFFEE AND TV TO PAST THE TIME. More

by tershy Verified Customer Verified Customer

Report | Print

John and staff always go above and beyond with helping me and caring about my needs and getting them addressed quickly and efficiently. and caring about my needs and getting them addressed quickly and efficiently. More

by Howie Verified Customer Verified Customer

Report | Print

I have leased 3 Cadillac XT 5’s over the past 10 years and I have never had a problem that Paul Conte was not happy and able to solve or correct I am satisfied and would recommend to anyone that would ask and I have never had a problem that Paul Conte was not happy and able to solve or correct I am satisfied and would recommend to anyone that would ask me More

by Limmomann Verified Customer Verified Customer

Report | Print