Ryan Kennedy
Ryan Kennedy at Lexus of Chattanooga

Ryan Kennedy | Page 3

Lexus Service Advisor 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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4.6
49 Reviews
4.6

49 Reviews

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49 Reviews of Ryan Kennedy

May 19, 2023

Dealership Rating
Employee Rating

Customer service means a lot to me. I am very busy. Lexus of Chattanooga provides excellent service from buying a car to servicing the vehicle. Fred Fortson has sold me 3 vehicles w More

by applingelizabeth032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

May 24, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We greatly appreciate your kind words and feedback about our customer service at Lexus of Chattanooga. We understand that customer service is essential, especially for busy individuals like yourself. It's wonderful to know that our team at Lexus of Chattanooga has consistently provided you with excellent service, both during the car-buying process and when servicing your vehicle. We're thrilled to hear that Fred Fortson has been instrumental in your vehicle purchases, and that he consistently delivers top-notch service. Our team takes pride in understanding our customers' needs and providing them with a seamless and efficient car-buying experience. We'll be sure to pass on your compliments to Fred and acknowledge his exceptional service. At Lexus of Chattanooga, we strive to accommodate our customers' needs and ensure their satisfaction. It's fantastic to know that we have met your expectations in this regard. Thank you for choosing Lexus of Chattanooga and for recognizing our commitment to providing exceptional service. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us.

October 16, 2022

Dealership Rating
Employee Rating

Honest, transparent — Fred Fortson in sales and the leadership team. This was our 6th purchase from them so we’ve built trust in their knowledge of what works best for us. More

by Catanzarojim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

February 18, 2022

Dealership Rating
Employee Rating

Ryan is excellent, he is one of the main reasons we drive a Lexus. Thank You Ryan for always taking care of your customers! More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Ryan and Lexus of Chattanooga. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

November 01, 2021

Dealership Rating
Employee Rating

Chattanooga Lexus—Supreme customer service coupled with outstanding service advisors has lead me to purchase my 3rd Lexus! More

by mdb63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales , Leigh Ann Morgan, Jackson Antinore--Excellent Tech Service!!!

Nov 05, 2021

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc and Ryan know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

June 28, 2021

Dealership Rating
Employee Rating

Ryan was very nice to work with. My car was serviced on time and was clean when it was finished. I highly recommend Lexus if Chattanooga! More

by Stumperanderson987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

May 27, 2021

Dealership Rating
Employee Rating

Service personnel are polite and knowledgeable. I am met at the prescribed time for maintenance and the loaner vehicle is ready. I have had only good experiences with the dealership. More

by Howard.elderhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

May 21, 2021

Dealership Rating
Employee Rating

I am always happy with Lexus Service. And Ryan Kennedy is always pleasant and helpful. I have bought several cars from Lexus and can’t imagine driving any other. More

by wanda_jones05
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your service department experience with us and others. We will be sure to let Ryan know about your kind words.

May 07, 2021

Dealership Rating
Employee Rating

Ryan is so helpful and courteous. We have just moved to the area and he made the transition to this new dealership (service) very easy. Will look forward to having our cars serviced here! More

by rtcheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! We will be sure to let Ryan know about your kind words.

April 12, 2021

Dealership Rating
Employee Rating

Like being able to schedule service online. Always prompt and courteous. The car wash when serviced is above and beyond. Servicing is always inconvenient, they make it as painless as possible. More

by Annie977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Lexus of Chattanooga responded

On behalf of the Lexus service team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to seeing you on your next visit.

March 04, 2021

Dealership Rating
Employee Rating

Excellent Service! Ryan Kennedy is courteous, knowledgeable & professional! Very pleased with my services at Lexus of Chattanooga. I service all my cars there, even though they are not Lexus Mf More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Lexus of Chattanooga responded

Thank you for the great 5-star review! We will be sure to let Ryan know.

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