Very professional responsive team.
I love the quality and durability of Lexus not to mention the awesome ride!
I love the quality and durability of Lexus not to mention the awesome ride!
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by Pmint
Service Price Transparency
Other Employees Tagged:
Gavin
Robbie in sales and Ryan in service always take care of
us!!! Great people to work with!
us!!! Great people to work with!
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by Taylor L.
Service Price Transparency
Very prompt and on time… and very friendly.
All info explained with great detail!great service.
All info explained with great detail!great service.
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by danahan
Service Price Transparency
Jul 20, 2026 -
Lexus of Chattanooga responded
Thank you so much! We’re glad to hear your service visit was prompt, friendly, and right on time. It’s wonderful to know everything was explained clearly and in detail. We truly appreciate you choosing Lexus of Chattanooga!
Ryan Kennedy was an absolute lifesaver during our trip
from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan to
from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan took the time to understand our situation, knowing that we were far from home and still had a long drive ahead of us.
He quickly assessed the problem and came up with a temporary fix that significantly reduced the noise and made it safe for us to continue our trip. His knowledge, professionalism, and willingness to help went above and beyond what we expected.
Thanks to Ryan’s assistance, we were able to get back on the road and complete our journey with much greater peace of mind. We are extremely grateful for his kindness, expertise, and outstanding customer service. Highly recommended!
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by Accord19
Service Price Transparency
Jun 22, 2026 -
Lexus of Chattanooga responded
Thank you so much for sharing this incredible review! We’re grateful to hear that Ryan Kennedy was able to help during such a stressful situation while you were far from home. His care, professionalism, and willingness to go above and beyond are exactly the kind of service we strive to provide at Lexus of Chattanooga. We’re so glad you were able to safely continue your trip and complete your journey with peace of mind. Thank you for trusting us, and safe travels!
This is my go to dealership for repairs.
I drove from Boston to Lexus of Chattanooga and had my rear suspension replaced. I trust them more than any dealership around Boston. Now I don’t h
I drove from Boston to Lexus of Chattanooga and had my rear suspension replaced. I trust them more than any dealership around Boston. Now I don’t hear any more noises. Thank you Ryan and the Shop techs.
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by emendes
Service Price Transparency
May 29, 2026 -
Lexus of Chattanooga responded
Thank you for sharing your experience! We are truly honored by the confidence you've placed in Lexus of Chattanooga. Knowing that you chose to have your vehicle serviced with us after driving from Boston is an incredible compliment to our team.
We're delighted to hear that Ryan and our technicians were able to resolve the issue with your rear suspension and get your Lexus back to the quiet, smooth ride you expect. Providing expert service and earning our guests' trust is what we strive for every day.
Thank you for your loyalty and for recognizing Ryan and our shop team. We sincerely appreciate your trust and look forward to being here whenever you need us in the future.
Lexus has a friendly atmosphere with excellent and
professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me.
professional service. The convieniance of loaners cars and comfortable waiting areas, make Lexus top notch for me.
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by TSales
May 29, 2026 -
Lexus of Chattanooga responded
Thank you for the wonderful review! We're delighted to hear that you enjoy the friendly atmosphere and professional service at Lexus of Chattanooga.
Providing conveniences like loaner vehicles, comfortable waiting areas, and exceptional guest care is all part of the ownership experience we strive to deliver. It's rewarding to know these amenities help make your visits more enjoyable and convenient.
We truly appreciate your kind words and your trust in our team. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future.
I brought my car in for routine service.
Ryan is wonderful to work with. Always a great experience.
Ryan is wonderful to work with. Always a great experience.
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by littlesgtmaj
Service Price Transparency
May 08, 2026 -
Lexus of Chattanooga responded
Thank you for your continued trust in Lexus of Chattanooga! We’re so glad to hear Ryan continues to provide a wonderful service experience for you. We truly appreciate your kind words and look forward to taking care of you and your vehicle for many miles ahead!
I have been going to this dealership for 3 years.
They are always very helpful
They are always very helpful
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by Carl
Service Price Transparency
Apr 06, 2026 -
Lexus of Chattanooga responded
Carl, thank you so much for your continued trust over the past 3 years!
We’re grateful to hear our team has consistently been helpful. That means a lot to us, and we’re honored to be your dealership of choice.
We look forward to taking great care of you for many more years at Lexus of Chattanooga!
Never been to a service dept where everyone is so polite
and courteous. Recommend 10 out of 10!
and courteous. Recommend 10 out of 10!
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by Michelle Green
Service Price Transparency
Mar 09, 2026 -
Lexus of Chattanooga responded
Thank you for the wonderful review, Michelle! We’re so glad to hear our service team made such a positive impression. Being polite, courteous, and taking great care of our guests is something we truly value.
We sincerely appreciate the 10 out of 10 recommendation and thank you for choosing Lexus of Chattanooga. We look forward to serving you again in the future!
Always take you right end and wait time has not been bad,
friendly people to deal with
friendly people to deal with
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by jchappell
Service Price Transparency
Mar 09, 2026 -
Lexus of Chattanooga responded
Thank you for the kind review! We’re glad to hear you’ve had smooth visits with minimal wait time and that our team has been friendly and easy to work with.
We truly appreciate you choosing Lexus of Chattanooga, and we look forward to taking care of you again whenever you need us!