51 Reviews
Write a Review51 Reviews of Ryan Lueckert
February 05, 2024
André Coleman made the trade in difficult by attempting to offer half the value of my car. Fortunatley, I had offers from other dealerships to support the value. He also snuck in a $400 key fob charge. He to offer half the value of my car. Fortunatley, I had offers from other dealerships to support the value. He also snuck in a $400 key fob charge. He then claimed the charge never happened, while claiming he is a victim that is unable to do anything about it. Then, he had the nerve to state that I was not a decent person and I was at fault. Who does that? This sales "manager" will try to convince you that red is green. Update: I spoke with the sales director today and he supported the twisted stories that I was not charged for the fob because they increased my low trade in value. He side talked his way through defending the sales person's insults. Do not buy from this dealership. Extremeley shady business. More
Other Employees Tagged: Dennis Mattheu, André Coleman, Chris Schroeder, JC Nava-Gonzalez
February 05, 2024
Very knowledgeable, made buying my car much easier than in the past. Will recommend to my friends. in the past. Will recommend to my friends. More
Other Employees Tagged: André Coleman, Joe Fleischman
January 29, 2024
The process for upgrading my CRV was seamless and everyone was so professional and courteous. Ed was awesome- he was so patient with all of my many questions and treated me with the utmost professi everyone was so professional and courteous. Ed was awesome- he was so patient with all of my many questions and treated me with the utmost professionalism and kindness. More
Other Employees Tagged: Jacque Brown, Eduard Svidunovich, Chris Schroeder
January 27, 2024
Great customer service . Easy process . Many options. available here at Heritage Honda Bel Air. Ed the best Easy process . Many options. available here at Heritage Honda Bel Air. Ed the best More
Other Employees Tagged: Eduard Svidunovich, Max Shumilo, Tyler Sahady, Chris Schroeder , Mike Dowdy, Andrew Miller
January 20, 2024
Great to work with! Made the buying process easier than expected. I will Recommend her to my friends and family! Made the buying process easier than expected. I will Recommend her to my friends and family! More
Other Employees Tagged: Max Shumilo, Angela Kendig , Daniel
January 20, 2024
Angela went above and beyond, getting the car we wanted from another dealership an hour away. Thank you!! from another dealership an hour away. Thank you!! More
Other Employees Tagged: Max Shumilo, Angela Kendig , Daniel
January 15, 2024
Stardard process of buyimg a honda, standard dealership, back of house has room for improvement, short term gains giving up the long term success. Branding selling itself. Excellent front of house sales sta back of house has room for improvement, short term gains giving up the long term success. Branding selling itself. Excellent front of house sales staff following all sop for pro selling techniques. More
Other Employees Tagged: Jeffrey Weitzel, Joseph McDowell
December 30, 2023
Angela and Ernie were very knowledgeable and super helpful! Happy to be Honda owners! Appreciate Andre checking on us as well! helpful! Happy to be Honda owners! Appreciate Andre checking on us as well! More
Other Employees Tagged: Ernie Lovelace, André Coleman, Angela Kendig
December 21, 2023
Great customer service. Easy process Heritage Honda Bel air is the best place if you looking a great deal and customer service see Ed Easy process Heritage Honda Bel air is the best place if you looking a great deal and customer service see Ed More
Other Employees Tagged: Eduard Svidunovich, Max Shumilo, Chris Schroeder , Andrew Miller
December 14, 2023
It was as good of a car buying experience as I could imagine, we’ll done! imagine, we’ll done! More
Other Employees Tagged: Eduard Svidunovich, Steven Hock