"Pleasent to deal with no pressure to purchase"
Purchased a 2018 Hyundai Kona and could not be more satisfied with this dealership, Marty our salesperson was very attentive to our needs and was very interested in putting us into the vehicle that we wanted even though we asked for numerous test drives of different vehicles. The finance person was excellent and explained the financing more than most. Walked out with a new vehicle not being stressed at all and pleased. They should give Marty an award for his customer service, he's fantastic.
Both vehicles I bought from these people had expensive issues. The cars were improperly cleaned after taking forever to get financing. Then, the financial institution they use turned out to have class actions on them for loan shark techniques. Beware of ANY Herb Chambers dealerships.
- Linda 777
I was thrown into a situation where I needed to buy a car unexpectedly when the transmission went on my old 2006 Volvo and it was not worth fixing. I was not in a good financial situation, having only a small down payment and not great credit. I was very anxious and worried that I wouldn't even qualify for a loan but I found a late model used car that I felt I could afford at this dealership. My first contact was with Jackie and she was very reassuring that they could work with me, but I was still skeptical. I went in and was connected with Ryan who was frankly unbelievable in getting me a really good financing package that included GAP insurance and an amazing warranty at a price I could afford! Meagan then stepped in to help finalize the details in order to get me in my new car ASAP-it was just before a holiday weekend, I was in a rental that needed to be returned and Megan had to deal with an out of state registration process (RI) that made things more complicated but SHE GOT IT DONE!( and I honestly don't know how!) I am so grateful to this amazing team! They have changed my perception of car salespeople! If I could give them a 10 star rating I would! I will be picking up my sexy little car tomorrow thanks to the efforts of this dedicated group of people! I would recommend this dealership to anyone! Thanks so much!
"Great deal second time around."
We leased a Santa Fe Sport last year, we dealt with Ryan MacLean and received excellent service.
The only problem we had is that with 5 grandsons we found the Sport small for us so we decided to talk to Ryan about possibly breaking the lease by upgrading to the full size Santa Fe. We went in last week and within an hour made the deal to upgrade to the larger car at a price we were comfortable with.
We went back 2 days later after they Simonized it for us and picked up our sparkling clean car, we have about 400 miles on it now and couldn't be happier.
Thank you for a wonderful experience start to finish. Natasha listened to my request for the car I was interested in and introduced me to Ryan who made the purchasing experience easy.
"Lovin’ my new wheels"
I loved my 2004 SUV but after 14 yrs and 162,000 miles of memories we decided to donated it. I just hit 250 miles on my new 2017 Tucson and I’m liking having some of the modern amenities that my older beast didn’t have and looking forward to the snow this year! :)
Other Employees Tagged:
Emily(not sure of her last name):)
"New car purchase"
I wanted to buy a new car that had rebates from Hyundai, the sale went quickly, and the salesman was knowledgeable and good to work with. Very smooth sale, and I have been enjoying the car for a few weeks now.
- Carlos Perez-Velazquez
We just bought our new car. Ryan helped us deciding the best option and made the process easier. Great experience and service! Thank you, Ryan.
i just purchased my dream car here from Ryan and I want to thank him for making the experience absolutely wonderful. I never felt rushed and he had incredible knowledge of the car thanks again
"Fist-time used car buyer"
Ryan was of great help to me as I was operating on a very strict time frame to get a car prior to moving two weeks later to start graduate school. Ryan helped me figure out a way to get approved for a car alone despite being in the middle of transitioning/moving to a new state. Jean likewise was very helpful in ensuring I knew all of my options in regards to warranties & plans etc.