Ryan Marciciak | Page 2

M'Lady Nissan responded

Dear Greg, Thank you for sharing your positive experience at M'Lady Nissan! We're thrilled to hear that Eddie Colville takes good care of you with sales and that our service department treats you like family and has earned your trust. Your satisfaction means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Olive91800, Thank you for sharing your wonderful experience at M'Lady Nissan! We're delighted to hear that George Vazquez made you feel comfortable and provided professional service. We're also glad to know that Tommy in finance and Peter in the service department contributed to your positive experience. It's fantastic to hear that this was your third vehicle purchased from us and that you plan to return in the future. Your continued trust and satisfaction mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Thank you for your loyalty and for sharing your positive experience, Rob! We're thrilled to hear that you've had great experiences working with Eddie for your car purchases. Providing upfront and transparent service is essential to us, and we're glad that Eddie has consistently delivered on that front. We'll be sure to pass along your compliments to Scott in the Service Department as well. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience, Daniel! We're delighted to hear that Eddie Colville provided you with efficient and easy leasing service for your new vehicle. At M'Lady Nissan, we aim to make the car leasing process smooth and hassle-free for our customers. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your recommendation! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Dear Jim, Thank you for your continued loyalty to M’Lady Nissan and for sharing your experience with us. We're delighted to have had the opportunity to assist you with the purchase of your third car from our dealership. Providing great customer service, whether it's during purchases, repairs, or follow-ups, is our commitment to every customer. We truly appreciate your ongoing trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Hello Kdawg, Thank you for your continued trust and loyalty! We're delighted to have served you for the purchase of your third vehicle at M'lady, and we appreciate your kind words about our team, service, and pricing. We're committed to providing you with excellent experiences every time you visit us, and we look forward to many more opportunities to assist you in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hello Karen, We're truly honored to have been your choice for purchasing your last 5 cars, including your most recent 2024 Nissan Altima at M’Lady Nissan. Your loyalty and trust in our dealership mean a lot to us. It's wonderful to hear that each of your experiences has been great, and we're delighted to know that Anthony was a wonderful salesperson for you. We strive to provide excellent service and make every visit special for our valued customers like you. If you ever need assistance with anything in the future, have questions, or want to explore more options, please feel free to reach out. We're here to serve you, and we look forward to continuing to exceed your expectations. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hi MyraM, Thank you for being a loyal customer! We're thrilled to hear about your positive experiences with our sales team, especially Hugo, and Randy for securing excellent financing deals. Additionally, we're delighted that Scott and our service team provided you with prompt and friendly service. Your continued trust in us means a lot. We're here whenever you need assistance or have any questions. Thanks again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team was able to assist you, even if you had credit challenges. It's wonderful to know you'd consider buying from us again. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Hello Hillary Young, Thank you for sharing your loyalty to Nissan and your positive experience with us over the years. We're thrilled to hear that you've been a dedicated customer and that you've chosen M'Lady Nissan as your preferred car dealership. Eddie Colville and our team are honored to have been a part of your automotive journey since 2016. It's wonderful to know that Eddie understands your needs, preferences, and that his honesty has created a trusting relationship. We greatly appreciate your trust and confidence in us. If you ever have more questions, need assistance, or want to explore new options, please don't hesitate to reach out. Eddie and the entire team are here to continue providing you with the exceptional service you've come to expect. Thank you for your continued support, and we look forward to serving you for many more years to come. Best regards, Mir Ali Dealer Principal M'Lady Nissan