Ryan McClanahan | Page 20

Buying process was great. Bob S. was very efficient..The final car delivery however was inefficient. Bob S. was very efficient..The final car delivery however was inefficient. More

by VJALUKAR Verified Customer Verified Customer

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Most car purchasing experiences are filled with poor communication, sales people not listening to the customers and overall stressful. However, the team at Toyota of Des Moines takes a completely di communication, sales people not listening to the customers and overall stressful. However, the team at Toyota of Des Moines takes a completely different approach to the car buying experience. Shane immediately ask about my needs, desires and requirements for a potential purchase. He listened to my feedback and made the experience a delight. We came to a very fair agreement between us in short amount of time and the decision was made to execute on the deal. I would say this experience has been by far my best when purchasing as vehicle and highly recommend Shane and the Toyota of Des Moines team to anyone looking to make their next vehicle purchase. More

by MICHAELDOWNS18 Verified Customer Verified Customer

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Good experience! Would definitely buy again! This is my 6th vehicle I have purchased from Toyota of Des Moines. Keep up the awesome work! Would definitely buy again! This is my 6th vehicle I have purchased from Toyota of Des Moines. Keep up the awesome work! More

by TCB2515 Verified Customer Verified Customer

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Eli was very helpful with our RAV4 purchase. Very happy with my purchase, I would highly recommend Toyota of Des Moines! Very happy with my purchase, I would highly recommend Toyota of Des Moines! More

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Exceptional service. Steve was patient and worked with me to get exactly what I was looking for. Toyota always comes through—I’ll definitely be referring people! #toyotat Steve was patient and worked with me to get exactly what I was looking for. Toyota always comes through—I’ll definitely be referring people! #toyotatacoma4lyfe More

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Andy was very helpful and communicated through the whole process. He even today spent time with me making sure I understood all the saftey features. process. He even today spent time with me making sure I understood all the saftey features. More

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Very helpful, making buying a new car pretty easy! It took awhile to get it, and they kept us informed on the process or ordering and delivery. It took awhile to get it, and they kept us informed on the process or ordering and delivery. More

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Through Steve H the buying process was simple and easy. I bought the perfect truck. Steve was awesome as was Ryan in finance. I bought the perfect truck. Steve was awesome as was Ryan in finance. More

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PJ and everyone were very nice and easy to work with, thank you for helping me get my Tacoma thank you for helping me get my Tacoma More

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Our original salesman lied to us and had poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor and I was not happy with how quickly we were shown the features on the new car. Many items were not explained to us and those that were were rushed and we could barely follow. He was also very rough when handling my phone, the buttons, etc. Felt like we were just being rushed during the whole process. More

by BACCUSK30 Verified Customer Verified Customer

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