Ryan McClanahan | Page 25

Decided on a vehicle on the phone, drove 90 miles at 5 pm and arrived 90 minutes after Jim’s day was supposed to end. Jim was friendly, answered all if our questions, and stayed until we were on our way, eve and arrived 90 minutes after Jim’s day was supposed to end. Jim was friendly, answered all if our questions, and stayed until we were on our way, even when he could have left much sooner. Great experience all around, and not the first time we have purchased from Toyota of Des Moines. Our Daughter had a negative experience elsewhere 2 days after I got my 4 Runner, so we sent her to Jim and she is currently awaiting her new Toyota to arrive! More

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I have been a customer of Toyota of DM for 24 years and have never been disappointed. This visit was no different. All of the employees I worked with were polite, respectful and knowledgeable. I give th have never been disappointed. This visit was no different. All of the employees I worked with were polite, respectful and knowledgeable. I give them a ten. More

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We have leased our vehicles from Steve Henigan at Toyota of Des Moines for over 10 years now. He has always delivered on getting us the car we want while making it affordable. He genuinely cares about his c of Des Moines for over 10 years now. He has always delivered on getting us the car we want while making it affordable. He genuinely cares about his customers and shows so much integrity. I would recommend Steve at Toyota to anyone looking for a car! More

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This is the second new vehicle I’ve purchased at Toyota of Des Moines and I’ve always had very good customer care and service. of Des Moines and I’ve always had very good customer care and service. More

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J.R. was very helpful and made the process easy for me and my family. The other team members we spoke with were also very helpful. and my family. The other team members we spoke with were also very helpful. More

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Outstanding communication and extremely customer friendly experience. Steve and Brandon made me feel at ease, valued, and confident in my purchase. Will be back. Highly recommend!!! experience. Steve and Brandon made me feel at ease, valued, and confident in my purchase. Will be back. Highly recommend!!! More

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Both Andy and Ryan were attentive to our needs. Andy made the sale by being knowledgeable without being pushy. We appreciated that. We look forward to continued collaboration. the sale by being knowledgeable without being pushy. We appreciated that. We look forward to continued collaboration. More

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Steve Henigan contacted me to let me know my lease was Steve Henigan contacted me to let me know my lease was ending soon. We visited by phone about my vehicle needs and then set an appointment to come in Steve Henigan contacted me to let me know my lease was ending soon. We visited by phone about my vehicle needs and then set an appointment to come in. He was totally prepared with everything I had asked for. Even lowered my monthly lease payments on a beautiful 2021 Toyota Corolla. Also a big shout out to Ryan McClanahan who completed the lease paperwork for me and made sure this 74 year old grandmother was understanding everything I was signing and couldn't have been nicer or more professional. Thank you Steve and Ryan for a great experience at Toyota of Des Moines! More

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Great Service and did not take all day, real friendly also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiat also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiated the price a little more. More

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Quick, helpful, respectful, everyone was easy to talk with and upfront about everything. They even worked hard to get a payment I could afford. Thankyou with and upfront about everything. They even worked hard to get a payment I could afford. Thankyou More

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