Ryan McClanahan | Page 27

We only go to Toyota! Toyota of Des Moines is the typical, high-level dealership one would expect. Always treated right. Love Toyota...the best product! typical, high-level dealership one would expect. Always treated right. Love Toyota...the best product! More

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Excellent service. No pressure to buy but happy we did. The only thing that was confusing was the text messages we were receiving. We were to meet our rep but when we arrived for our appt. he wasn’t even t The only thing that was confusing was the text messages we were receiving. We were to meet our rep but when we arrived for our appt. he wasn’t even there. Kind of confusing at first for everyone but quickly handled. More

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Smooth My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning My purchase went smoothly over 3 days despite the fact that I live north of Fort Dodge. Had to make 3 trips to the dealership because I was planning on trading 2 vehicles towards my 2020 Tacoma 4WD TRD Sport. The dealer's offers on my 2 trades were reasonable, but I decided to sell them to a couple of my friends for the same price. This is my 2nd purchase from Toyota of Des Moines (last purchase was 15 years ago for the same model Tacoma) and would highly recommend ToDM. More

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Pleased oberall. However am disappointed the car does not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000. not have the capability to program m garage door. Does not make sense this was left off a Rav 4 XLE that cost $36,000. More

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We always feel like we are treated fair and honest. Toyota of DSM is our go-to for any vehicle needs. Thank you for your assistance in finding a car for our son! Toyota of DSM is our go-to for any vehicle needs. Thank you for your assistance in finding a car for our son! More

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Great customer service I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let I went in on a Saturday and it was clearly a very busy day for them. All through the process Todd kept me informed as to how it was going and even let me use his computer to start the finance process to speed things up. He introduced me to the General Manager J.P. and I was able to have an excellent conversation with him while I waited. Keep up the good service. Thank you. More

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The overall experience was fine. The fellow that explained all the new gadgets in the car whose name we believe was Brandon was very nice, clear and helpful. explained all the new gadgets in the car whose name we believe was Brandon was very nice, clear and helpful. More

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Steve was great and super flexible. I work very long days, every day and it was easy to work with him and figure out a time. We handled most of it through text and phone making the actual pick up (almos days, every day and it was easy to work with him and figure out a time. We handled most of it through text and phone making the actual pick up (almost 2hrs away) very quick and painless. He and the Toyota team were wonderful More

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Steve Henigan was extremely helpful and upfront about the whole process. I feel I was treated well and the staff was very friendly throughout my purchase. The grounds are well maintained, clean and orderly whole process. I feel I was treated well and the staff was very friendly throughout my purchase. The grounds are well maintained, clean and orderly which represents Toyota well. More

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Awesome Service I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ry I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ryan was also excellent in finding the best deals for warranties and insurance, Highly rate them both. More

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