Ryan Parish

Calling the dealership is horrible . Takes for ever to get to talk to a person . Also making an appointment would be nice if their actually at dealership not FL Takes for ever to get to talk to a person . Also making an appointment would be nice if their actually at dealership not FL More

by mark5diane Verified Customer Verified Customer

Report | Print

The best dodge dealership out there, the greatest people out for your car service, sell!! out for your car service, sell!! More

by RANDY.GONZLZ7 Verified Customer Verified Customer

Report | Print

Took my car in for an oil change and to get the back door fixed. Picked it up with a giant crack across my whole windshield. They’re saying it was there before however it was not and they took no pictures wh fixed. Picked it up with a giant crack across my whole windshield. They’re saying it was there before however it was not and they took no pictures whatsoever to prove this. I’m absolutely disgusted with the professionalism and how this was handled. Ryan the service manager was rude and took absolutely no ownership after he specifically said when we put it on our forklift it cracked. Which means you cracked it. I am speaking with my lawyer at the moment and have every intention on moving forward with a lawsuit. All you have to do is do the right thing and fix my windshield. More

by joshdnolz Verified Customer Verified Customer

Report | Print

Extremely disappointed with the service. If I could give a zero rating, I would. It’s frustrating when staff are unable to perform their duties effectively, and it reflects poorly on the ove If I could give a zero rating, I would. It’s frustrating when staff are unable to perform their duties effectively, and it reflects poorly on the overall experience. I am writing to express my extreme dissatisfaction with the service I received at Frisco Jeep, specifically under the supervision of Chris and Ryan. My experience has been nothing short of a nightmare. I initially brought my vehicle in for sunroof and radio repairs, as everything else was functioning correctly. What followed has caused me significant financial loss, stress, and danger to my life. The sunroof repair was handled incompetently from the start. I had to wait 10 days for a proper fix, during which I was paying for a rental car. When I was finally told my car would be ready, it was not. Their “repair” attempts repeatedly failed. During this process, the service team mishandled my battery, creating additional problems that were not there before. Even after multiple visits: The sunroof was initially non-functional and only partially fixed after the third visit. They damaged my door sensor. The radio still does not work properly. At one point, due to their negligence, my car stopped working in the middle of a busy road, putting me and my wife at serious risk. I had to call 911 and pay out-of-pocket for towing. When I reported this, the response from Chris was dismissive, insisting I bring the car in again at my own expense before they would even investigate. The service team, particularly Chris and Ryan, continuously pushed me for unnecessary battery replacements. Independent mechanics confirmed that the battery was fine and the alternator was functional. They blatantly tried to upsell me services and manipulate me, while physically damaging my vehicle with scratches and dents. When confronted, Ryan refused to take responsibility and lied about the damage. I have proof showing these damages were not present before. This level of incompetence, negligence, and dishonesty is unacceptable. Chris, Ryan, and the Frisco Jeep service team have completely failed in their duties and have caused me financial, physical, and emotional harm. I demand this issue be escalated to upper management immediately, and I expect full resolution, including compensation for the damages and poor service. If this is not resolved promptly, I will take legal action to recover my losses and hold your dealership accountable. This entire experience has been the worst decision of my life. I trusted your dealership with my vehicle, and your team has proven they are utterly incapable of handling basic repairs without causing further problems. More

Report | Print

From the start of my vehicle search through purchase and beyond the staff at this dealership have been top notch. No one enjoys the car buying experience, but this team made it easy with their no pressure beyond the staff at this dealership have been top notch. No one enjoys the car buying experience, but this team made it easy with their no pressure approach. I’ve had my vehicle a tad over a year and yes, they still treat me like a customer. Quick to answer questions and assist with any related needs. I would absolutely recommend the Frisco Dodge, RAM, Jeep dealership, and for my next vehicle purchase will likely start my search with them! More

Report | Print

Provide Good oil change service and timely completed the job. Finally, free car wash is a wonderful service. job. Finally, free car wash is a wonderful service. More

by Davidshu345 Verified Customer Verified Customer

Report | Print

I have been unsuccessful in acquiring proper repair of my Jeep leaks. Neither the Jeep dealership in South Carolina or at home in Frisco, Texas seem to able or willing to repair it properly. I have spent way Jeep leaks. Neither the Jeep dealership in South Carolina or at home in Frisco, Texas seem to able or willing to repair it properly. I have spent way more than enough money and certainly made more than my fair share of visits to both dealerships. Nothing resolved and that’s very disappointing. It’s been 3 years of leaks and it’s leaking more than ever now. Frisco Jeep apparently just wants more money to attempt it again. Enough is enough. More

by JJBCLASSIC Verified Customer Verified Customer

Report | Print

Very professional experience and would recommend to others. Glad to have visited and had our problems fixed others. Glad to have visited and had our problems fixed More

by lombardr Verified Customer Verified Customer

Report | Print

Davis is awesome and takes great care of his guests, 10/10 would recommend this dealership to everyone 10/10 would recommend this dealership to everyone More

by Chris B Verified Customer Verified Customer

Report | Print

Great Service and Friendly staff as usual. Will definitely bring back to service my vehicle in the future. Will definitely bring back to service my vehicle in the future. More

by dself6512 Verified Customer Verified Customer

Report | Print