Ryan Swaney | Page 73

My experience at this dealer was awesome. As I approached the door, a young lady opened it and welcomed me to the dealership. I was immediately asked how I could be helped and when I mentioned th approached the door, a young lady opened it and welcomed me to the dealership. I was immediately asked how I could be helped and when I mentioned the name of the person I was to see (I already had an appointment as I had shopped on the internet)they were immediately contacted and arrived to help me. There were absolutely no pressure sales and I was given the opportunity to drive as many cars as I wanted and as often as I wanted. I drove two cars that night again with no pressure to buy went back on Monday night and drove a third car which I then decided to purchase. I had done my homework and compared prices and new I was getting a great deal. From the sales manager to the finance manager everyone was courteous, professional and made my experience great. When I took delivery of the car, they explained everything to me regarding its operation that they had not shown me before. I was introduced to the service manager and shown the service area as well. Top notch dealership and personnel. More

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Hassle free, Ryan was very knowledgeable about the new vehicles and spent the needed time to answer all of our questions. Polite, good communicator and friendly. I would go back to Lima Auto mall for our vehicles and spent the needed time to answer all of our questions. Polite, good communicator and friendly. I would go back to Lima Auto mall for our next vehicle and we would want to deal with Ryan. Thanks More

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Outstanding out of state sale from Virginia. I found the car first on Cars.com and phoned immediately and was introduced to Ryan Swaney. The sale was a trade in of a 2008 Jeep Grand Cherokee diesel Overland car first on Cars.com and phoned immediately and was introduced to Ryan Swaney. The sale was a trade in of a 2008 Jeep Grand Cherokee diesel Overland. I have to say I will never buy a car from a local dealership again. Every interaction with Ryan was accurate, honest, professional, and friendly. As the car was being traded in the then owner was involved in a minor collision that required body work. Ryan was forthcoming about the event and provided me with a rational plan of attack. If our relationship and interactions previous had not been so stellar, I probably would have backed out then. Instead I hung in with Ryan and he continued to keep me informed. I am thrilled beyond words. My husband flew to OH from VA in the early morning of 17 Sept 2011. He was immediately met by a driver who drove him directly to the Dealership. Upon arrival, the paperwork had been prepared in advance. My husband had a wonderful test drive and equipment verification with Josh Schuman and Ryan Swaney. My husband was on the road about an hour when I received a call from Ryan informing me he had left and he was safely on his 8.5 hour journey home. I was a child on Christmas morning waiting for my husband and new Jeep to arrive home safely. I am thrilled with the condition, price and abilities of my new Jeep. When our six year old daughter woke, she ran out side to see the new Jeep. She jumped up and down in her pjs in our driveway. As she jumped into the backseat to explore her new domain she squealed.. " there is an OHIO STATE Bear in here, is he for me?" Richard explained Mr. Ryan had bought it for her. " I love Mr. Ryan for getting us this AWESOME new car Mommy." I took her and two of her pals for a spin. Its a hit, she is a rockstar on the street now. I can not recommend Lima Auto Mall any more highly. The service, cooperation, support and overall demeanor made this substantial purchase seem like nothing. You will not find a better dealership. Ryan is stellar. I hope you do get to own a dealership one day Ryan, you understand what people want from the experience. You exceeded my expectations in every instance. I was Minivan Driving Momma now I'm a Mudder!!! all the best The Albright Family Richard, Jennifer, Brenna Ashburn, VA More

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The overall experience when dealing with Lima Auto Mall was outstanding. I had called ahead and told Ryan Swaney that I would be coming to test drive a truck and it was ready for me when I got there. I en was outstanding. I had called ahead and told Ryan Swaney that I would be coming to test drive a truck and it was ready for me when I got there. I ended up test driving a different vehicle because I found a different one that I liked better. After test driving it I knew that I wanted to work out a deal for it. When dealing with Ryan I was very comfortable and we had no problem negotiating a price. After a while we had everything worked out and I was able to drive it home that night. This was a great experience and I would definitely deal with the Lima Auto Mall and Ryan Swaney again because of the fast service and courteous sales staff. Thanks Lima Auto Mall!! More

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Another great review for Ryan Swaney and Joe Shaw, Lima Auto Mall. Drove 3 and a half hours from MI after completeing a temporary sale by phone. It was a great experience. Very friendly, no pressure, fa Auto Mall. Drove 3 and a half hours from MI after completeing a temporary sale by phone. It was a great experience. Very friendly, no pressure, fast in and out. Very happy with my vehicle so far. Would buy another one with them and would recommend family as well. Thanks! More

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I have purchased many vehicles from the Lima Auto Mall over the years, but I never dealt with Ryan Swaney until this purchase. I am very pleased with the experience. I found Ryan to be professional, kno over the years, but I never dealt with Ryan Swaney until this purchase. I am very pleased with the experience. I found Ryan to be professional, knowledgeable, polite, and honest. I can recommend Ryan without hesitation to anyone who is looking to purchase a vehicle. More

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I am an impatient person and do not like to deal with salesmen. With that said I have always had good experiences with Lima auto mall. This is my second purchase with this dealer and both were hassle fre salesmen. With that said I have always had good experiences with Lima auto mall. This is my second purchase with this dealer and both were hassle free. I dealt with Ryan Swaney and he was definatly on top of things. He always called me right back and held the truck I wanted until I could make it in. The deal got done quickly with a reasonable price and without any bologna sales pitches. He gave it to me straight. I highly recommend Ryan Swaney if you plan on purchasing a vehicle from Lima Auto Mall. More

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We were very excited with the customer service we received from Ryan, Joe, and others. We drove from KY 6 1/2 hr. drive to trade because of the value we would save on the deal. Ryan was so good at received from Ryan, Joe, and others. We drove from KY 6 1/2 hr. drive to trade because of the value we would save on the deal. Ryan was so good at helping us with what we wanted without any pressure at all, he was totally interested in taking care of our needs. I will have to say the dealership was the cleanist dealership I have been in. You can tell they all looking out for the customer. We would definately do business with Lima Auto Mall again and would recommend others to the dealership. We love our Escalade and thanks again to Lima Auto Mall and all who helped us with our needs. The Fletchers From Kentucky More

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Buying a car from Ryan was a wonderful experience! He was completely honest and upfront with me during the whole process. There was no "pressure" or "sales tactics" used on me and my wife. Ryan worked was completely honest and upfront with me during the whole process. There was no "pressure" or "sales tactics" used on me and my wife. Ryan worked with us within our budget --- there were no false promises or surprises when it came down to the final cost at closing. I would recommend Ryan to friends and family members who needed a vehicle! More

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I recently went online to the Lima Auto Mall with no real expectations...I looked around the site at what used cars they had to offer within my price range...after finding the '04 Cadillac Cts I emailed the expectations...I looked around the site at what used cars they had to offer within my price range...after finding the '04 Cadillac Cts I emailed the dealership to get more information..The response was impeccable...very quick and courteous...Ryan is definately on top of his game...after going over the details and driving out and taking a look in person at the car...I am now the owner of a Cadillac Cts..from start to finish he was professional and beyond accommodating...I would definitely recommend to anyone looking...the Lima Auto Mall and especially Ryan Swaney..Thanks again Ryan More

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