Ryan Swaney | Page 74

We began our sales experience on a Friday afternoon with Ryan online through cars.com when looking for our used vehicle. After chatting online about the vehicle we wished to purchase, we went on Lima Auto Ryan online through cars.com when looking for our used vehicle. After chatting online about the vehicle we wished to purchase, we went on Lima Auto Mall's website and completed the very simple to use trade-in calculator. Ryan and I spoke several times over the weekend and completed our deal and took delivery of our new-to-us vehicle on Monday afternoon. Ryan was super to work with and very efficient and professional - he even drove 45 miles to deliver our new vehicle to us! What great customer service! We couldn't be more pleased. A+!! More

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It was the easiest deal I have ever done. I found the car on line on a Monday and they held the car for me until Friday until I could see then buy the car. My wife and I were treated like celebreties. car on line on a Monday and they held the car for me until Friday until I could see then buy the car. My wife and I were treated like celebreties. More

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Vehicle was first listed on Ebay and did not sell. I contacted Ryan and negotiated a deal, they overnighted the paperwork, and once they received it, helped me make arrangements for transport after a "c contacted Ryan and negotiated a deal, they overnighted the paperwork, and once they received it, helped me make arrangements for transport after a "cheaper" transport company failed to get the car picked up. Vehicle was as advertised, no hidden damage, no problems so far. They had information regarding like vehicles withing 500 miles and none met the accessories or price. These guys appear to be a Quality Business with professional associates. More

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Our buying experience was good except the wait to take the new SUV home and fill out the paperwork which was 3 hours. Ryan is great to work with and very knowledgeable. We would definitely return to Lim the new SUV home and fill out the paperwork which was 3 hours. Ryan is great to work with and very knowledgeable. We would definitely return to Lima Auto Mall and Ryan to buy another vehicle. More

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I was shopping around for a newer, used family vehicle with no luck. Local dealerships wanted a premium on the type of vehicle I was looking for. Then there was a blemish in my credits past which I know a with no luck. Local dealerships wanted a premium on the type of vehicle I was looking for. Then there was a blemish in my credits past which I know also discouraged the other dealers. Of course it was quite a few years back when I was yuounger and dumber, but the blemish was still there. After trying a few local dealerships, a relative told me about Lima Auto Mall. "Lima Auto Mall??? Well let me see if they have a website." Sure enough, there site, www.limaautomall.com, had a nice selection of newer, pre-used vehicles. WoW, Lima Auto Mall even had several models of the family vehicle I was looking for. Also, Lima Auto Mall's prices were several thousands of dollars below any local dealership I was looking at. Needless to say, I had to see if they were willing to work with me. After filling out an on-line application, it only took about an hour for Ryan Swaney to contact me. I gave him all my info and the info on the vehicle I was interested in and he got me the loan approval. We setup an appointment to take a look at the newer, family vehicle. My wife was so happy. She loves her minivan. Ryan was very motivated and excited to help us get a vehicle that would fit my family safely and comfortably. Ryan Swaney and the folks at Lima Auto Mall were the best. I hope to do buisness with Lima Auto Mall again. I highly recommend anyone looking for a clean, newer, used vehicle to check out Lima Auto Mall before going anywhere else, they will be hard to beat. Thanks Ryan and everyone at Lima Auto Mall. Sincerely, The Chavez Family More

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The Lima Auto Mall is a great place to purchase a new car, I have dealt with them for several years and they have great customer service throughout the entire dealership. Ryan was able to locate the veh car, I have dealt with them for several years and they have great customer service throughout the entire dealership. Ryan was able to locate the vehicle in the color I wanted in a very timely manner. I highly recommed the Lima Auto Mall. More

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We had a fantastic experience with Lima Auto Mall. Ryan Swaney provides excellent customer service. He promptly followed up and answered all questions I posed. He followed through with every aspect of th Swaney provides excellent customer service. He promptly followed up and answered all questions I posed. He followed through with every aspect of the deal and was a pleasure to deal with. We drove three hours from Indianapolis to purchase a car because we couldn't get this type of customer service from our own Indiana dealers. I highly recommend Lima Auto Mall. More

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I had a wonderful experience dealing with Ryan Swaney at the Lima Auto Mall. He knew what I was looking for and he found it for me. When I drove two hours to get there I was not disappointed in the car. the Lima Auto Mall. He knew what I was looking for and he found it for me. When I drove two hours to get there I was not disappointed in the car. The car was everything he said it was. I felt I was given a good deal on my trade in vehicles also. It was a hassle free car buying experience. Thank You. I love my car!!! Janet Jackman London, OH More

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We had excellent customer service from the time we walked in until we came back and picked up the vehicle the next day. Very efficient and timely in getting the paperwork done. Was not pushy about the vehi in until we came back and picked up the vehicle the next day. Very efficient and timely in getting the paperwork done. Was not pushy about the vehicle, just informed us on the vehicle and answered any questions we had. Price was good for the vehicle we purchased, was under what NADA said would be clean retail. Would recommend the dealership, and Ryan Swaney to anybody looking for a new or used vehicle. More

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I had talked with Ryan over the phone several times before I came into the dealership. Ryan worked very hard to get me the information I was asking for and responded to me quickly with all the details. before I came into the dealership. Ryan worked very hard to get me the information I was asking for and responded to me quickly with all the details. He also kept me up to date with any new vehicles that came in that he thought I might be interested in. Ryan had great patience with me which can be a difficult task when I am car shopping! The day I came into the dealership Ryan greeted me at the door with a smile. He had the vehicles ready for me that he knew I was interested in. While test driving the cars, Ryan made sure to go over every detail of the cars and explain exactly how everything works. Once I decided on a car, he worked his hardest to get me the best price on my trade-in and on the vehicle I was purchasing. When it came to do the wire Ryan knew I wasn't satisfied with the final price. He went in one last time to see what he could do to work out a deal that I was satisfied with. Ryan went above and beyond to achieve great customer service. He is everything you want in a salesman. He treats you as he would want to be treated if it was him there buying a car. I would recommend Ryan Swaney to everyone who is looking to purchase a car and I know I will be back to purchase another car from him! Thanks Ryan! More

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