Ryan Teed | Page 4

Professional Grade Sales I was in the market of purchasing a newer pre-owned SUV and found a CPO 19' GMC Yukon Xl Denali I liked at a reasonable price on Car Gurus, located at I was in the market of purchasing a newer pre-owned SUV and found a CPO 19' GMC Yukon Xl Denali I liked at a reasonable price on Car Gurus, located at Coulter Cadillac in Phoenix. I gave them a call and spoke to Jon Bierd who verified that they still had the vehicle in stock. I told him I would be there in an hour an he said he would have it ready. After driving through 5 o'clock traffic on the eve of Thanksgiving I arrive at Coulter Cadillac and thought to myself that this better be worth it. I met with Jon, who is a really nice gentleman, and he immediately shows me the major features of the vehicle. I have done my research on this and other comprabable GM vehicles and can attest that he already had knowledge of this vehicle, it's history, and existing warranty. Great initial impression! After about 5 minutes of a vehicle orientation we were off on a REAL road test in my opinion. We went right out onto the highway in heavy traffic at night which really gave me a taste of the acceleration, braking, and collision avoidance features, and then finished with surface street driving. I was not unfamiliar with driving a large vehicle as I was planning to trade our trusty 2010 Chevrolet Suburban. Once we get back to the dealership we head in to negotiate numbers, which is the most displeasing part of buying a vehicle. Jon presented the same price listed online, which was a good indicator, and also explained a dealer installed glass breakage warning system that was not already disclosed. When I questioned this, Jon was very receptive and explained if it was a deal-breaker he would work with me. I was very pleased with Jon's attention to my concerns and requests. Next we discussed my trade-in. The number that Ryan the Finance Manager provided was below what I was looking for, so I countered, and they came back with a much better offer, which was a good indicator to me that they were willing to do fair business. Unlike the "No Bull" dealership with pushy tactics! That's a whole different story. Anyway, now we move onto Sarah who is working my financing. Sarah was a pleasure to deal with, even with the Renault trade-in blooper! She provided straight forward numbers, which eventually got me into this vehicle. Overall Coulter provided a professional, low pressure, and pleasant atmosphere for purchasing a vehicle. More

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Exceptional sales Robby went above and beyond to ensure my experience was memorable. Ryan made the paperwork painless I was in the office a minimal amount of time. Robby went above and beyond to ensure my experience was memorable. Ryan made the paperwork painless I was in the office a minimal amount of time. More

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Good Day in Paradise My dealership experience was outstanding. No hassle or stress, all the people I interacted with were polite and courteous. No pressure to upgrade or a My dealership experience was outstanding. No hassle or stress, all the people I interacted with were polite and courteous. No pressure to upgrade or add additional cost to the price of the vehicle I purchased. Very professional with excellent attitudes and the willingness to listen and work with me as a customer. I would recommend and return to this dealership. More

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Excellent Experience My husband and I have purchased several vehicles from Coulter Cadillac Buick GMC and every experience has been 5 stars!! We are beyond satisfied with My husband and I have purchased several vehicles from Coulter Cadillac Buick GMC and every experience has been 5 stars!! We are beyond satisfied with the way we were treated by every employee that helped us with our purchase. Paul Glans, Stan Powell, and Ryan Teed we’re very professional, clear in their communications and I would highly recommend all of them to my friends and family. More

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Coulter Cadillac/GMC always provides the wonderful customer service and vehicle care. I’m a returning customer on my third vehicle. Service Department is always helpful and kind. Thanks! customer service and vehicle care. I’m a returning customer on my third vehicle. Service Department is always helpful and kind. Thanks! More

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Excellent Experience. Excellent experience from beginning to end. Salesperson was extremely nice, very efficient and accommodating. Everyone was professional. Final deal Excellent experience from beginning to end. Salesperson was extremely nice, very efficient and accommodating. Everyone was professional. Final deal was quick and smooth. Highly recommend. More

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was happy from first greeting everyone was very professional and nice..all salesman went the extra mile on cost need and finding exactly the vehicle i wanted and delivery professional and nice..all salesman went the extra mile on cost need and finding exactly the vehicle i wanted and delivery More

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Bill Durst actually made buying a new vehicle fun again. He did so much more than what was required . From the wonderful greeting all the way through the process was handled with integrity, respect, knowl He did so much more than what was required . From the wonderful greeting all the way through the process was handled with integrity, respect, knowledge and a great sense of humor. His 37 years of experience in the auto industry was shown all time and time again. More

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These guys are Rock Stars I had been looking for a 2019 Sierra SLT for 2 mos. Nailed it down to 2 dealers and Coulter won the price. But they won something else. I asked if th I had been looking for a 2019 Sierra SLT for 2 mos. Nailed it down to 2 dealers and Coulter won the price. But they won something else. I asked if they could make sure we could get my Harley loaded up so I did not have to have a ride come with me from Yuma. They said "no problem." Saw my new truck, loved it, did the paperwork, then it was time to load the Harley. Jose Albanil, Ryan Teed, Dante Trybalski, and a whole bevy of employees went WAY overboard to get me loaded and satisfied. I am so happy to have my truck and this deal and for Coulter's fab service! More

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Very easy to deal with Dante, Jose and Ryan were very helpful and easy to deal with! Which made the overall experience of purchasing my new Yukon a very good experience! Dante, Jose and Ryan were very helpful and easy to deal with! Which made the overall experience of purchasing my new Yukon a very good experience! More

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