Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia Madison
Madison, WI
907 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 22, 2026
Freddy was a fantastic associate to work with on our Kia
Seltos purchase. I appreciated his honest insight, knowledge of the car, and no pressure purchase approach. Additionally, he offered to deliver to o
More
by deankaminski70
Employees Worked With
September 12, 2026
Just picked up my latest vehicle from Kia.
Steve is top notch. This was an absolute masterclass in customer care. He stepped into a challenging situation, problem-solved it seamlessly, and got
More
by Gg
September 02, 2026
Antonio was a pleasure to work with.
He was friendly, professional, and knowledgeable about the vehicle we purchased and made the process easy. We appreciated his responsiveness and proa
More
by jakeathomas2016
Employees Worked With
Dealership Inventory (177 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free WiFi
- Rental Car Service Onsite
- Television
- Vending Machines
- Shuttle Service
- Pet Friendly
- Instant Financing
- Quick Lube
- Free Loaner Cars
- Authorized Accessories Store
- Free Coffee
- Authorized Parts Store
- After Hours Drop-Off
- Cable TV
- Automated Car Wash
- Customer Lounge Area
- Children's Play Room
