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Russ Darrow Kia of Madison
Madison, WI
887 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 01, 2026
Had a great experience here!
Everyone was friendly, efficient, and made the entire process feel stress-free. I really appreciated how they kept things straightforward and took th
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by GBaldwin
April 01, 2026
I want to specifically call out the sales manager
involved in our experience, because the lack of professionalism was just as concerning as the condition of the vehicle.
After driving over 2 hours
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by Don't worry
April 01, 2026
Zach was straight forward and great to work with.
He even went 140 miles to pick up my vehicle himself instead of sending someone else. That's customer service if you ask me! This is my second vehic
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by randylikestoast
Employees Worked With
Dealership Inventory (148 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free WiFi
- Rental Car Service Onsite
- Television
- Vending Machines
- Shuttle Service
- Pet Friendly
- Instant Financing
- Quick Lube
- Free Loaner Cars
- Authorized Accessories Store
- Free Coffee
- Authorized Parts Store
- After Hours Drop-Off
- Cable TV
- Automated Car Wash
- Customer Lounge Area
- Children's Play Room
