Ryan Yee
Ryan Yee at Metro Lexus
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Ryan Yee | Page 2

Guest Experience Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
137 Reviews

I have had experience in the car industry since 2015. I’m a diehard car enthusiast which is why I enjoy working at Lexus. The brand has a great reputation and I am happy to be a part of the legacy they have created. My goal is to make the car buying experience as simple and painless as possible by helping my guests make the best informed decision.

Dealership Experience

3 yrs, 7 mos

Industry Experience

9 yrs, 5 mos

4.9

137 Reviews

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137 Reviews of Ryan Yee

March 20, 2024

Dealership Rating
Employee Rating

A great job that Metro and Ryan did for me and my wife very professional excellent care the love that they show the time they took with us. It’s a blessing to have a dealership to take the time and love t More

by montgomery2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Metro Lexus responded

We're so glad to know that you and your wife had a great experience with Ryan at Metro Lexus! We truly appreciate the kind words about our dealership — thank you!

March 09, 2024

Dealership Rating
Employee Rating

Ryan is an exceptional dealer. He is very friendly, knowledgeable, and easy going. He was polite, prompt, and professional. I would definitely recommend Ryan to all my friend, and More

by milady1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Mar 11, 2024

Metro Lexus responded

We're delighted to know that Ryan provided you with such a positive experience at Metro Lexus! We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new ride!

March 09, 2024

Dealership Rating
Employee Rating

Thanks for the professional and courteous transaction. All of my questions were answered promptly. I will recommend Ryan to friends and family! More

by DaC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Mar 11, 2024

Metro Lexus responded

We're glad to know you had a positive experience with Ryan at Metro Lexus! Thank you for your recommendation and we look forward to assisting any friends or family in the future. Safe travels!

February 15, 2024

Dealership Rating
Employee Rating

Ryan, Tori and the whole team were wonderful to work with. Will recommend to friends. More

by zimmerman3001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lori Frank

Feb 15, 2024

Metro Lexus responded

Thank you for sharing your experience with Ryan, Tori, and the team at Metro Lexus! Have a lovely day!

February 13, 2024

Dealership Rating
Employee Rating

Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

February 02, 2024

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Employee Rating

Very clean and they provide customers with coffee, water, soda etc. very attentive to customers More

by jeffreykoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver

Feb 02, 2024

Metro Lexus responded

Jeffrey, we are so glad you enjoyed your visit to Metro Lexus! Thank you for trusting our team with your business.

December 31, 2023

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Employee Rating

Dealership was clean, and the staff was incredibly welcoming and kind from the second we walked in. We worked with Ryan Yee, and couldn't have asked for a better experience. He is extremely professi More

by KariV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Kari, we're delighted to know that Ryan and the rest of our team at Metro Lexus made your experience enjoyable! It's great to see how much you appreciated their professionalism and attentiveness. Thanks for sharing this with us!

December 20, 2023

Dealership Rating
Employee Rating

We just recently purchased a family car from Metro Lexus and we had a really positive experience. We came in to just shop around and check out the inventory and Ryan went above and beyond explaining all the More

by Rtkach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Metro Lexus responded

We're so glad to know that Ryan was able to assist you throughout your car buying journey at Metro Lexus. It's great to hear how much you're enjoying the new family car! Thanks for choosing us and welcome to the Lexus Family!

December 06, 2023

Dealership Rating
Employee Rating

I found a car online, and the dealership brought it to their showroom. The transaction was quick and easy. My salesman, Ryan Yee was very helpful with the process. More

by Vsb0513
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 06, 2023

Metro Lexus responded

We're glad to know that you found the car-buying process quick and easy at Metro Lexus. Your positive feedback about Ryan is much appreciated! Enjoy your new ride!

December 01, 2023

Dealership Rating
Employee Rating

My experience was top notch with both the salesman and the dealership. Everyone I dealt with was extremely friendly and professional. More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Metro Lexus responded

Amy, we're delighted to know you had a top-notch experience with our team at Metro Lexus! Thanks for highlighting our friendly, professional service - it's always our aim to accommodate you!

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