Ryen Hatfield | Page 8
Service Writer
Joe Machens Capital City Ford
807 Southwest Blvd
Jefferson City, MO 65109
104 Reviews
Write a Review104 Reviews of Ryen Hatfield
February 20, 2026
Customer service was friendly & polite. Good in person communication. Online is more difficult to navigate. One of the service items was not thoroughly checked before returning the car to m Good in person communication. Online is more difficult to navigate. One of the service items was not thoroughly checked before returning the car to me and I had to go back.. More
February 19, 2026
Ryan is always professional, courteous and very nice. He makes sure our vehicles are taken care of and explains everything to us. Definitely a valuable asset to Ford. He makes sure our vehicles are taken care of and explains everything to us. Definitely a valuable asset to Ford. More
Other Employees Tagged: Ryen Hatfield
February 19, 2026
They're always so polite and helpful. Even when something else is wrong with my car when I come in for an oil change, Ryan goes at extra mile and calls me and explains what's actually goi Even when something else is wrong with my car when I come in for an oil change, Ryan goes at extra mile and calls me and explains what's actually going on. I say this because when I was receiving the text, I was actually googling what it was but he went that extra mile called me and said this is what's going on. That's customer service. More
Other Employees Tagged: Ryen Hatfield
February 17, 2026
Routine oil change. Everything good at the store but when you call for service and get someone that is not at the store is a problem. Should have phone calls go directly Everything good at the store but when you call for service and get someone that is not at the store is a problem. Should have phone calls go directly to store not a phone service More
Other Employees Tagged: Ryen Hatfield

