Ryen Hatfield

Great service. No No no no no no no no no no no no no No No no no no no no no no no no no no More

by jonesdba Verified Customer Verified Customer

Report | Print

Ryen was very helpful, but wasn’t sure on how their glass and body people worked. By the time we were done, I had a different person try to help me with glass repair or replacement and the body work. Joe M and body people worked. By the time we were done, I had a different person try to help me with glass repair or replacement and the body work. Joe Machens sold me on the extended warranties for both mechanical and exterior, but they know very little about the exterior warranty. It’s been a month and I still haven’t heard back from them on the windshield repair/replacement. They did a good job fixing the mechanical issues on my front end. They did not find fault with my windshield wiper pump because it was working when they tried it, but I’ve tried it several times since then and it is not work. It is very frustrating to spend more $6,000 in extended warranties and the dealer ship who sold them to me acts like they don’t know how to execute them. More

by KJOHN1972 Verified Customer Verified Customer

Report | Print

Perfect ? ????????????????????????????????????????? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ????????????????????????????????????????? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by KIMBRESTER Verified Customer Verified Customer

Report | Print

I always have both our vehicles serviced by Machens. I trust the quality of their work and their professionalism. I trust the quality of their work and their professionalism. More

by Earl Verified Customer Verified Customer

Report | Print

ty to all crew who wored on my f-150 love my t4ruck n staff ty to all staff ty to all More

by master_hippy3 Verified Customer Verified Customer

Report | Print

Had a tire leak repaired here and left some feedback around an issue with the repair not holding. They reached out and made it right so I definitely appreciate the honest work they are doing! Will b around an issue with the repair not holding. They reached out and made it right so I definitely appreciate the honest work they are doing! Will be back! More

by Bethbogguss Verified Customer Verified Customer

Report | Print

Easy to make the appointment online and get in quickly in the car was ready when I was the car was ready when I was More

by Beagle Hound Verified Customer Verified Customer

Report | Print

Easy! Fast! Informational! Excellent! Ryan was great to talk to. He was informational about the vehicle and has great customer service. Fast! Informational! Excellent! Ryan was great to talk to. He was informational about the vehicle and has great customer service. More

by EJP1604 Verified Customer Verified Customer

Report | Print

Upsold unnecessary services. This was to my young, adult daughter who thought it was a necessary fix - appears predatory. This was to my young, adult daughter who thought it was a necessary fix - appears predatory. More

by ZBOLD003 Verified Customer Verified Customer

Report | Print

Convenient and helpful on site. Ryen took care of us despite an issue with the AI scheduler not actually booking us an appointment. Ryen took care of us despite an issue with the AI scheduler not actually booking us an appointment. More

by mollyrkempker Verified Customer Verified Customer

Report | Print