Rylee Hansen | Page 17

Pros AND Cons The sales team that sold us our Tundra was awesome.. from Bruce in the St. George (Steven Wade) store, to Riley, to Drew that showed us everything w The sales team that sold us our Tundra was awesome.. from Bruce in the St. George (Steven Wade) store, to Riley, to Drew that showed us everything we wanted and had plenty of patients through the whole process.. then Andy (finance manager) who sealed the deal!! But the CONS of the experience were that we had extras (wheels and tired) that the customer relations manager never and still hasn’t emailed me so I can look through the options so they can get the rims, tires and leveling kit ordered!!! More

by MARK_SLT Verified Customer Verified Customer

Helpful 0

Report | Print

Fabulous! Rylee was so amazing to work with! She was efficient and knowledgeable. Our time at the dealership was well spent. Rylee made sure we were taken care Rylee was so amazing to work with! She was efficient and knowledgeable. Our time at the dealership was well spent. Rylee made sure we were taken care of both financially and physically during our shopping experience. Her customer service was exceptional. We loved the care and consideration she took in finding us the perfect car! I had a list of things I wanted (some were fairly unreasonable) and she met every one of them with ease. I highly recommend Rylee Hansen and Brent Brown Toyota for all your car buying needs! More

Helpful 0

Report | Print

Not a typical buying experience Usually buying a car can be stressful with choices, financing vs leasing, price negotiations etc. I have 3 cars now from Brent Brown and I highly reco Usually buying a car can be stressful with choices, financing vs leasing, price negotiations etc. I have 3 cars now from Brent Brown and I highly recommend the dealership and working with Rylee Hansen. She put in a lot if effort to make the process painless and seamless with her and Andy Butcher. Together they made it an enjoyable experience. More

Helpful 0

Report | Print

Easiest and Best Car Buying Experience. PERIOD I've know Rylee since we were kids. After finding out she worked with Brent Brown Toyota it was a no brainer to talk with her and find the perfect veh I've know Rylee since we were kids. After finding out she worked with Brent Brown Toyota it was a no brainer to talk with her and find the perfect vehicle for my growing family. I gave her the specifics of what I was looking for and needing and she absolutely delivered! Not only are we in the Perfect vehicle, but going through Rylee was the Easiest and Best Car Buying experience I've ever had, HANDS DOWN! Never once was I pressured, and when I voiced my concerns she took them to heart and really helped me instead of just filling me with hot air just to get a sale. As long as Rylee is at Brent Brown, she will have me and my family as customers! Thank You Rylee and thank you Brent Brown Toyota of Orem More

Helpful 0

Report | Print

Lots of good attention! First phone contact with Rylee was great- she referred me to Brock since she wasn’t going to be working the day I came. Brock was so professional and First phone contact with Rylee was great- she referred me to Brock since she wasn’t going to be working the day I came. Brock was so professional and sweet and helpful. He found the answers to all of my questions. I am not an easy sell so after a few sales people and a floor manager or two I was able to negotiate a deal that worked for me. My only suggestion would be to offer some healthy snacks to buyers (for free) because a hard negotiation can take hours and when the blood sugar gets too low all bets are off and they are likely to lose sales. More

by CYNANDJOHN Verified Customer Verified Customer

Helpful 0

Report | Print

Quick buying process Rylee was very good in helping me find a good car for my family. The process was quick and everyone was friendy. I appreciated Rylee’s flexibility whi Rylee was very good in helping me find a good car for my family. The process was quick and everyone was friendy. I appreciated Rylee’s flexibility which allowed me to text her some information after we left rather than requiring me to come back in (we bought our vehicle later in the day and picked it up in the morning after detailing). Everyone works hard to make it a good experience. More

Helpful 0

Report | Print

Good experience overall I appreciated the sales staff very much - Thomas and Rylee were awesome. I came in with a lot of research done and the staff was willing to work wi I appreciated the sales staff very much - Thomas and Rylee were awesome. I came in with a lot of research done and the staff was willing to work with me where I was instead of trying to act like I didn't know anything, which was very nice. More

by LUCIEN.BRISCOE Verified Customer Verified Customer

Helpful 0

Report | Print

Great price with great service We had made a planned purchased of a 2018 Rav4 just 8 months ago. However, our other car suddenly died, and we needed another car. We remembered the We had made a planned purchased of a 2018 Rav4 just 8 months ago. However, our other car suddenly died, and we needed another car. We remembered the truly amazing deal we got with Rylee Hansen at Brent Brown Toyota, so we went back. She didn't disappoint us. We explained to Rylee what had happened. She understood perfectly, showed us a great selection of cars in our price range. In one day we had purchased a new Corolla. I hope we don't have to buy another car for a while, but if we do, we'll definitely go back to Rylee at Brent Brown Toyota. More

Helpful 0

Report | Print

Was a great experience and they helped out any way they coul This was our second car purchase from this dealership and they were very helpful in purchasing our new car. The only consideration was that there were This was our second car purchase from this dealership and they were very helpful in purchasing our new car. The only consideration was that there were not enough Avalon Hybrids to select from color wise More

Helpful 1

Report | Print

Great price + Service Like all car buyers I want the lowest purchase price and best trade in value. I felt like I got both + great service from Rylee. I recommend B Like all car buyers I want the lowest purchase price and best trade in value. I felt like I got both + great service from Rylee. I recommend BrentBrown Toyota. Scott More

Helpful 0

Report | Print