SHANNON MCDONALD | Page 5

Shannon As Always has gone beyond what I call normal for a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super happy like a manager at a fancy restaurant!! My wife had to come and pick up my car and he made sure she felt very welcome!! That means so much to me ! More

by AZCAMERAS Verified Customer Verified Customer

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Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

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All good ,had a good experience. Nice car and good sales rep. Have a good day Nice car and good sales rep. Have a good day More

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The service at the dealer was great, as always. Shannon was very helpful and extremely helpful The service in my car was super fast and the whole staff was super nice and friendly Shannon was very helpful and extremely helpful The service in my car was super fast and the whole staff was super nice and friendly More

by MARIO Verified Customer Verified Customer

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I had my car repaired there on several occasions, and each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back fr each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back from the repair center. When I later requested reimbursement for that final repair, my request was denied. More

by alexandrab Verified Customer Verified Customer

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Happy with the service appointment, the vehicle was serviced and ready in a timely manner serviced and ready in a timely manner More

by CAESARBELLO Verified Customer Verified Customer

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Really good service,l, my car always has issues and the team at Jeep Aventura help team at Jeep Aventura help More

by joseph_davidov Verified Customer Verified Customer

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I'm in Pittsburgh. ..one of my associates is in Florida...and low and behold I get the call that his 2022 RAM needed some work. Naturally you panic...he's in Florida. ..one of my associates is in Florida...and low and behold I get the call that his 2022 RAM needed some work. Naturally you panic...he's in Florida. Aventura came to the rescue. Shannon McDonald contacted me right away. She not only took care of the immediate problem...but she subsequently took care of another issue we ended up having in Florida. The only negative was the time to get it in the shop because they were so busy. That being said, I was extremely satisfied with the resulting communication from Shannon and the repair by Aventura. More

by tomc Verified Customer Verified Customer

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This place is a nightmare. There are hundreds of people willing to do their best to serve customers. I was shocked by the lack of interest of being better people, no respect, There are hundreds of people willing to do their best to serve customers. I was shocked by the lack of interest of being better people, no respect, no customer service. I truly believe that Mr. Oren Cohen will take action ASAP and change this place. The real rate will be -10 in all areas. There was just one respectful, kind, and energetic person there. Congratulations Donnie for helping customers with a smile and helping yourself. More

by Giuliana Jimenez Verified Customer Verified Customer

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The service I was super nice and very attentive. Definitely I will recommend to my friends Definitely I will recommend to my friends More

by jomaries8 Verified Customer Verified Customer

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