SHANNON MCDONALD
SHANNON MCDONALD at Aventura Chrysler Jeep Dodge Ram

SHANNON MCDONALD | Page 4

SERVICE WRITER

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

Contact Me
4.6
96 Reviews
4.6

96 Reviews

Write a Review

96 Reviews of SHANNON MCDONALD

April 16, 2026

Dealership Rating
Employee Rating

Shannon consistently exceeds my expectations. Her professionalism and responsiveness is the ONLY reason I continue to bring my vehicle to this location. More

by STEPHH.311
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
Employee Rating

Good Good Good Good Good Great great job Good job Great great great great great More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

Customer was average at best which isn't reflective of the technicians work. They did great. More

by GARLITZMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2026

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2026

Dealership Rating
Employee Rating

Shannon is a great Service Representative. Each time I call for my Truck to get serviced she’ll set up my time request and I just drop off my truck. She’ll communicate with me throughout the More

by Ram-Jeep CnLballoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 03, 2026

Dealership Rating
Employee Rating

Representative Shannon was incredibly helpful. The service took a reasonable amount of time, and the pricing was fair. I definitely plan to return. One suggestion I have is to make the service More

by algor
Recommend Dealer
Yes
Apr 03, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with this feedback!

March 27, 2026

Dealership Rating
Employee Rating

Great service Robert is the best guy I’ve ever dealt with attentive and caring with clients More

by TRUEBLACKCUBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Roman, Arthur Kunhardt, STEVE WILLIAMS , Robert service dept

March 25, 2026

Dealership Rating
Employee Rating

Shannon The best attention On time excellent Great customer service Very nice waiting area And nice coffee 🫡 More

by Cankozambrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 21, 2026

Dealership Rating
Employee Rating

Always fast and efficient. In and out in less than an hour. Oil change done without any issues. More

by td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 19, 2026

Dealership Rating
Employee Rating

The way this company design the appointments is very confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform More

by SPACUBA1
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2026

Aventura Chrysler Jeep Dodge Ram responded

"SPACUBA1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2026

Dealership Rating
Employee Rating

Shannon was great! She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was More

by toadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
4
...

Dealership Inventory (924 Vehicles)

new 2025 Dodge Charger Daytona car, priced at $35,967
2025 Dodge Charger Daytona
new
Diamond Black exterior
Automatic
All-wheel Drive
used 2025 Subaru Legacy car, priced at $22,924
2025 Subaru Legacy
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2027 Ram 1500 car
2027 Ram 1500
new
Serrano Red exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $23,727
2026 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $31,615
2026 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $36,429
2026 Jeep Grand Cherokee
new
Fathom Blue Pearlcoat exterior
Automatic
Rear-wheel Drive