SHANNON MCDONALD | Page 4

Shannon is a great Service Representative. Each time I call for my Truck to get serviced she’ll set up my time request and I just drop off my truck. She’ll communicate with me throughout the Each time I call for my Truck to get serviced she’ll set up my time request and I just drop off my truck. She’ll communicate with me throughout the cycle of the service. This to me is a HUGE Plus! More

by Ram-Jeep CnLballoch Verified Customer Verified Customer

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Representative Shannon was incredibly helpful. The service took a reasonable amount of time, and the pricing was fair. I definitely plan to return. One suggestion I have is to make the service The service took a reasonable amount of time, and the pricing was fair. I definitely plan to return. One suggestion I have is to make the service entry more visible. I circled the block twice, but I think a few large green arrows would be helpful. More

by algor Verified Customer Verified Customer

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Great service Robert is the best guy I’ve ever dealt with attentive and caring with clients attentive and caring with clients More

by TRUEBLACKCUBAN Verified Customer Verified Customer

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Shannon The best attention On time excellent Great customer service Very nice waiting area And nice coffee 🫡 customer service Very nice waiting area And nice coffee 🫡 More

by Cankozambrano Verified Customer Verified Customer

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Always fast and efficient. In and out in less than an hour. Oil change done without any issues. In and out in less than an hour. Oil change done without any issues. More

by td Verified Customer Verified Customer

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The way this company design the appointments is very confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform confused. Why is the system accepting appointments at a specific time, when you get there it does not matter the time of the appointment they inform you is first come first serve. You have to wait hours . More

by SPACUBA1 Verified Customer Verified Customer

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Shannon was great! She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was She kept me informed throughout the process. She called me back as soon as she could if I had any questions. She let me know as soon as my truck was ready for pick up and options for getting it. More

by toadz Verified Customer Verified Customer

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Shannon As Always has gone beyond what I call normal for a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super happy like a manager at a fancy restaurant!! My wife had to come and pick up my car and he made sure she felt very welcome!! That means so much to me ! More

by AZCAMERAS Verified Customer Verified Customer

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Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

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All good ,had a good experience. Nice car and good sales rep. Have a good day Nice car and good sales rep. Have a good day More

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