Shelly Jackowski

People I’ve dealt with the most are Shelley Jackowski & Billy Goss. I’m 35 miles away (The Colony( & the drive is not only worth it; I would not go anywhere else. Billy Goss. I’m 35 miles away (The Colony( & the drive is not only worth it; I would not go anywhere else. More

by HappyRav4Owner Verified Customer Verified Customer

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Shelly Jackowski is a wonderful service rep. Norm Reeves is my service home for our two Rav4s!!! Norm Reeves is my service home for our two Rav4s!!! More

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Excellent customer service. My Advisor Shelly, very friendly and professional. Very helpful and timely throughout the entire process . I Highly recommend this dealership for My Advisor Shelly, very friendly and professional. Very helpful and timely throughout the entire process . I Highly recommend this dealership for your service needs. More

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This dealership has serviced 5 vehicles for me, really love Ms. Shelly, please keep her love Ms. Shelly, please keep her More

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The standard for service and the service advisors is Shelly Jackowski. She makes the wait and the unreasonably expensive time in the Norm Reeves Toyota Dallas service & parts department an overall good Shelly Jackowski. She makes the wait and the unreasonably expensive time in the Norm Reeves Toyota Dallas service & parts department an overall good experience. Shelly customer service and people skills should be taught across Toyota and she deserves to be handsomely compensated for her work. More

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I love the atmosphere and my service advisor Shelley she is da Bomb everybody was nice and courteous great experience if tou any type of Toyota I admonishe you to bring it Norman Reeves Toyota of Dallas! is da Bomb everybody was nice and courteous great experience if tou any type of Toyota I admonishe you to bring it Norman Reeves Toyota of Dallas! More

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Awesome service provided by Shelly consistently. Worst automated messaging, tracking and AI voice system ever - inefficient, confusing, repetitive, inaccurate. You would really have to exert some Worst automated messaging, tracking and AI voice system ever - inefficient, confusing, repetitive, inaccurate. You would really have to exert some effort to be any worse. It would be shocking to me if that does not drive your customers away, More

by lisa Verified Customer Verified Customer

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I've been a customer at this dealership for many years . .. beginning when it was Fowler Toyota, then Cowboy Toyota, and now, Norm Reeves Toyota! If they didn't provide excellent sales and service, I would n .. beginning when it was Fowler Toyota, then Cowboy Toyota, and now, Norm Reeves Toyota! If they didn't provide excellent sales and service, I would not still be a loyal customer now. Service Advisors really know their stuff and all associates are nice and friendly ... a great place to do business!! More

by PEGGY_HICKEY Verified Customer Verified Customer

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Great place! I bring my Toyota cars there every time they need fixing. Greatly recommended! I bring my Toyota cars there every time they need fixing. Greatly recommended! More

by Juan Verified Customer Verified Customer

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Shelly Jackowski is the best service advisor. Great customer service. Quality service technicians. Every employee was friendly and caring. Great customer service. Quality service technicians. Every employee was friendly and caring. More

by BA Verified Customer Verified Customer

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