Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shelly Jackowski
Shelly Jackowski at Norm Reeves Toyota Dallas

Shelly Jackowski

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
500 Reviews
4.9

500 Reviews

Write a Review

500 Reviews of Shelly Jackowski

November 08, 2025

Dealership Rating
Employee Rating

Shelly is the best! And the young man assisting her was great, too. Whole experience was nice More

by ambartell4
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Report | Print
Nov 08, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 07, 2025

Dealership Rating
Employee Rating

Love Shelly, she’s great she makes sure I’m aware of everything that my car need .i will always ask for Shelly. More

by doloresj247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 04, 2025

Dealership Rating
Employee Rating

Shelly is the best and always takes care of me and my car! I know my car is in good hands! More

by miguelpatty
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Report | Print
Nov 04, 2025

Norm Reeves Toyota Dallas responded

Thank you! Shelly and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 29, 2025

Dealership Rating
Employee Rating

Great job keep up the amazing work you do And I will be happy with the results More

by milesalice09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 29, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 29, 2025

Dealership Rating
Employee Rating

Good service I like your services and I will share your information to my friends More

by Josi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 29, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 27, 2025

Dealership Rating
Employee Rating

Shelly is the greatest. She deserves a raise. She is professional and always friendly with a smile and a hug. More

by BOBBYENOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Report | Print
Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 27, 2025

Dealership Rating
Employee Rating

I do not know Justin. Shelly is my service tech and she is marvelous and knowledgeable. More

by acd_msf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 26, 2025

Dealership Rating
Employee Rating

Shelley is the best! She’s the reason I go to this dealership. And will continue as long as she’s here. More

by MWAREJCKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 26, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 25, 2025

Dealership Rating
Employee Rating

This dealership has good workmanship. Miss Shelly cares very much about her job and customers. More

by RAYMONDPHILLIPS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 25, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 21, 2025

Dealership Rating
Employee Rating

Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa More

by Adela Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva , Conner McMahan

Report | Print
Oct 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
2
...
50

Dealership Inventory (232 Vehicles)

new 2026 Toyota Camry car, priced at $29,938
2026 Toyota Camry
new
Ice Cap exterior
CVT
Front-wheel Drive
$29,938
View Details
new 2025 Toyota Tacoma car, priced at $55,930
2025 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
$55,930
View Details
new 2025 Toyota Tacoma car, priced at $42,628
2025 Toyota Tacoma
new
Bronze Oxide exterior
Automatic
Rear-wheel Drive
$42,628
View Details
used 2025 Toyota Sienna car, priced at $55,991
2025 Toyota Sienna
used
Wind Chill Pearl exterior
CVT
Front-wheel Drive
$55,991
View Details
used 2022 Toyota 4Runner car, priced at $34,714
2022 Toyota 4Runner
used
Midnight Black Metallic exterior
Unknown
Rear-wheel Drive
$34,714
View Details
new 2025 Toyota RAV4 car, priced at $35,654
2025 Toyota RAV4
new
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
$35,654
View Details
View All Inventory