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Sal Gaeta
Sal Gaeta at Oak Lawn Toyota

Sal Gaeta | Page 19

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

Contact Me
4.7
497 Reviews

Dealership Experience

6 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

497 Reviews

Write a Review

497 Reviews of Sal Gaeta

May 05, 2022

Dealership Rating
Employee Rating

Thank you Service Department-Joseph C. , Keith S., Jose, and the fantastic Technicians for keeping our vehicles safe and reliable. My van runs and handles like new because of Oak Lawn Toyo More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur

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May 06, 2022

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us! John Carnivele, General Manager

April 26, 2022

Dealership Rating
Employee Rating

Very nice and very respectful and friendly fast turnaround with my car thanks for your service More

by Lewis.mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Apr 28, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

April 25, 2022

Dealership Rating
Employee Rating

I was very happy with the attention to detail and how they addressed my problems at the service center More

by KANDRASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Jason Stoit, Marty Maggio, Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur

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Apr 26, 2022

Oak Lawn Toyota responded

It's great to hear that our service team was able to help you out. Our service goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 22, 2022

Dealership Rating
Employee Rating

Added services that probably weren’t all needed and very pricey labor when the parts weren’t even a fourth of the price. More

by Chulemita89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 29, 2022

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Juan Vazquez, Service Manager

Apr 25, 2022

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Juan Vazquez, Service Manager

April 22, 2022

Dealership Rating
Employee Rating

Terrific and professional service always done right and on time. Friendly service staff at oak Lawn Toyota More

by debbien7154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur

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Apr 22, 2022

Oak Lawn Toyota responded

Thank you for your business and this review, Debbie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 20, 2022

Dealership Rating
Employee Rating

Very professional, courteous and efficient when it comes to repairs and maintenance on my vehicle, been a customer over 10 years and am very satisfied. More

by Mike M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur

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Apr 21, 2022

Oak Lawn Toyota responded

Thank you, Mike! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 17, 2022

Dealership Rating
Employee Rating

Explained everything nicely. Worked hard to keep me informed. Very nice and welcoming. Good service! More

by ehealy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 18, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 14, 2022

Dealership Rating
Employee Rating

It’s ok but warranty work takes a long time but will see it check engine will come on More

by Goralkarol80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur

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Apr 16, 2022

Oak Lawn Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

April 09, 2022

Dealership Rating
Employee Rating

Very friendly; thorough detail in car repairs; timely repair service; great service overall; highly recommend! More

by LHEN1999
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

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Apr 11, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 08, 2022

Dealership Rating
Employee Rating

In dealing with Sal and Juan, we received excellent service and quality workmanship. After going to Continental Toyota for many years and getting adequate service we are definitely going to be changing More

by L.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

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Apr 11, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal and Juan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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