Dealership Experience
21 yrs, 9 mos
167 Reviews
Write a Review167 Reviews of Sal Lala
May 12, 2017
Sal Lala is great! Sal Lala was very knowledgeable and friendly. I test drove 3 cars and couldn't decide. Sal took the time to explain the differences to me. My h Sal Lala was very knowledgeable and friendly. I test drove 3 cars and couldn't decide. Sal took the time to explain the differences to me. My husband couldn't come with so Sal took pictures and answered his questions over the phone. I bought a new RX and my husband and I love it! Thank you Sal! More
February 12, 2017
Friendly and helpful assistance. Violet was so helpful and patient instructing me on how to set up my GPS for my upcoming trip to TN. Sal came bybto say hi and ask if all is well with Violet was so helpful and patient instructing me on how to set up my GPS for my upcoming trip to TN. Sal came bybto say hi and ask if all is well with my car. The people at Lexus of Naperville really care. More
Other Employees Tagged: Violet Vrsek
November 04, 2016
Easy to Make the Deal work and Fast! Have been here in Naperville for last 18 years or more and finally have found a local LEXUS dealer that will work with us. Everything in the experien Have been here in Naperville for last 18 years or more and finally have found a local LEXUS dealer that will work with us. Everything in the experience from first visit to the delivery was fantastic. Yes all was easy thanks to Sal Lala, a sales consultant that treated us exactly like it should be, no pressure plus extremely helpful during the entire process. So of course I highly recommend that you give Lexus of Naperville a chance and that you ask for Sal Lala when visiting the store. More
Other Employees Tagged: Bill Cranley, Tony Stewart
October 26, 2016
Excellent Dealership, Staff, Service My wife and I recently bought a new 2016 RX350. Worked with Sal Lala, Tony Stewart....Outstanding sales experience. Also traded in a 2003 Honda Od My wife and I recently bought a new 2016 RX350. Worked with Sal Lala, Tony Stewart....Outstanding sales experience. Also traded in a 2003 Honda Odyssey-and received a good price. Then worked with Michael Comer Delivery Specialist, again great experience.... More
Other Employees Tagged: Michael Comer , Tony Stewart
September 29, 2016
Great experience Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a Went shopping for my 3rd Lexus in 18 years. Found the salesperson easy going with no pressure as we discussed what I was after and what he had. Got a good deal on my 2008 trade in and good rebate for a 2016 model. The technical tutorial to train me on the new beast was phenomenal, far better than my spouse and I have had in the past ... a little humor, some specific examples, and chance for hands on. More
Other Employees Tagged: Michael Comer
September 07, 2016
Purchase of new ES 350 From the very outset of the purchase process, until completion, all parties involved treated me with the utmost friendliness and respect. I would hig From the very outset of the purchase process, until completion, all parties involved treated me with the utmost friendliness and respect. I would highly recommend Lexus of Naperville to a friend. More
Other Employees Tagged: Andrew Farraher, Tony Stewart, Violet Vrsek
August 20, 2016
An unexpected pleasant experience We have purchased over 20 cars in our lifetime, and walked into Lexus of Naperville expecting the usual high pressure tactics. We were greeted by Sal We have purchased over 20 cars in our lifetime, and walked into Lexus of Naperville expecting the usual high pressure tactics. We were greeted by Sal Lala, the sales representative for the dealership, and what a pleasant experience it was. He was very curteous, very knowledgeable and very professional, that we felt at ease buying a car from him. All the associates we dealt with at the dealership were also outstanding, Tony the General Manager and Violet the Tech person. What an unexpected pleasant experience making that purchase was. More
Other Employees Tagged: Chris Colsant, Andrew Farraher, Tony Stewart, Violet Vrsek
August 11, 2016
Positive experience Sal Lala was very knowledgeable and made the process very positive. He was in contact with us even while he was on vacation. We appreciate all the t Sal Lala was very knowledgeable and made the process very positive. He was in contact with us even while he was on vacation. We appreciate all the time and attention he gave to us to make our experience a good one. More
Other Employees Tagged: Bill Cranley, Violet Vrsek
July 18, 2016
Sal Lala - EXCEEDS ALL EXPECTATIONS Sal Lala was the sales consultant helped me with the trade in, and the purchase. The whole experience was very positive, zero pressure. He explained e Sal Lala was the sales consultant helped me with the trade in, and the purchase. The whole experience was very positive, zero pressure. He explained every details about the car I am interested, and patiently answered all my questions. I want to thanks him for attentiveness for all my request and honesty throughout the process. I have never imagined that I would get a salesman whose trustworthy and fair. If you are looking for a car definitely look for Sal Lala. More
June 14, 2016
Exceptional experience From start to finish my experience with Lexus of Naperville was exceptional and about as painless as car buying could be. Chris was absolutely wonderf From start to finish my experience with Lexus of Naperville was exceptional and about as painless as car buying could be. Chris was absolutely wonderful to work with, he carefully walked me through my vehicle choices and helped me make the right purchase without feeling any pressure.. Sal was also a key part of the process and very helpful. Violet was incredibly patient and knowledgable whilst guiding me through the workings of my new car. The finance process was also easy. I walked away a happy customer! More
Other Employees Tagged: Chris Colsant, Violet Vrsek

