Dealership Experience
21 yrs, 9 mos
167 Reviews
Write a Review167 Reviews of Sal Lala
May 31, 2016
Quick, comforatble sale Sal was very personable, and I felt very much at ease with him. No pressure tactics ,but he was very honest and easy to talk with. Sal was very personable, and I felt very much at ease with him. No pressure tactics ,but he was very honest and easy to talk with. More
March 18, 2016
Sal is the BEST!! Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we ar Tonight we purchased our 5th Lexus vehicle from Lexus of Naperville's Sal Lala. Sal has been awesome over the years helping us find exactly what we are looking for. I would highly recommend Sal for anyone looking to purchase a new car! We love the service at Lexus of Naperville!! Thank you!! More
January 19, 2016
Confidence in my salesman I have never been more confident in purchasing a car than I was the second time I purchased a car from Lexus of Naperville. My salesman Salvador Lala I have never been more confident in purchasing a car than I was the second time I purchased a car from Lexus of Naperville. My salesman Salvador Lala was absolutely excellent. He is a Very patient and understanding knowledgeable man. Just talking to him he knew exactly what I was looking for. I never dealt with a salesman like that before. He helped me feel confident in my purchase and in the future purchase of another vehicle from Lexus of Naperville! Bella, Bella, Bella ???? More
November 28, 2015
An all around wonderful experience! This was just meant to be! My husband and I have been looking to downsize our SUV and I just couldn't find any of the smaller /mid size SUV's that had This was just meant to be! My husband and I have been looking to downsize our SUV and I just couldn't find any of the smaller /mid size SUV's that had character, and that didn't look like a 'cookie cutter' vehicle' that everyone else had. We looked around for a year, and my gut kept steering me back to the Lexus NX 200t Sport at the Lexus Dealership in Naperville. I can NOT STRESS ENOUGH how accommodating, fair and professional, as well as down to earth everyone was from the beginning to the end of our experience!!!! Any dealer we have ever bought a vehicle from in the past, has been more of an upsetting or unsettling experience, in which takes away from the excitement an owner should embrace from the amount of money they have just signed away. All I can say is 'THANK YOU SAL LALA, VIOLET VRSEK, AND THE FINANCE DEPARTMENT(MR PAYTON?) AND LEXUS, FOR LETTING US DRIVE AWAY WITH SUCH AN EXCELLENT EXPERIENCE! :) More
Other Employees Tagged: Violet Vrsek, FINANCE DEPARTMENT _MR PAYTON?
November 25, 2015
Wonderful Experience My fiancé and I made our first car purchase with Lexus of Naperville and it was outstanding. Sal attended to all our needs, questions, concerns, etc. My fiancé and I made our first car purchase with Lexus of Naperville and it was outstanding. Sal attended to all our needs, questions, concerns, etc. He was very patient with us and took his time. The service was outstanding and the whole process went very smoothly. We couldn't be more happier. I would highly recommend them to anyone who is looking for a phenomenal experience with their car buying needs. More
October 26, 2015
First Time Lexus Buyer This was my first purchase of a Lexus after many years dealing with the local BMW dealer. Sal and the staff did an excellent job finding the car I wa This was my first purchase of a Lexus after many years dealing with the local BMW dealer. Sal and the staff did an excellent job finding the car I wanted. More
October 18, 2015
Our purchase at this dealership was an excellant experience Sal Lala and Tony Stewart really worked hard to put this deal together. They are polite, helpful and sincere gentlemen I have ever worked with. I wo Sal Lala and Tony Stewart really worked hard to put this deal together. They are polite, helpful and sincere gentlemen I have ever worked with. I would completely trust them to put my mother in the right car at the best price. More
Other Employees Tagged: Michael Comer , Tony Stewart
September 05, 2015
"Team Work" Where do I begin. I don't like car shopping. In fact I detest it. However, that all changed with Lexus Of Naperville. What a Class Act this dealership Where do I begin. I don't like car shopping. In fact I detest it. However, that all changed with Lexus Of Naperville. What a Class Act this dealership is. I purchased my first Lexus a 2016 ES350. I searched and searched many dealerships much closer to my home. All makes and models. None came close to the professionalism, that this dealership displays. Each and every person I encountered was professional, engaging and answered all my questions. The most important aspect to my car search was the Naperville "TEAM" took the time. They were not pushy and just concerned about making a sale, and moving on to the next customer. They took their time, to make sure that I was happy with my choice. (trust me I am picky and drive my self crazy and every one else in the process). Not this group of people. In the end they become like family. Thank you Andrew Farraher, (Business Development Manager) for greeting us when we entered your dealership. That first impression and the time you took to talk with us (when you clearly had a class presentation for new customers that your dealership provides.) showed me that I came to the right place. Thank you Sal LaLa my so very patient Sales Person. You performed beyond my expectations to help me find my perfect vehicle. Thank You, Bill Kuniej General Sales Manager for taking the time to answer all my questions when Sal was off for the day. In all the years I have purchased vehicles, never has any Sales Manager taken the time you had to personally assist with my questions. Thank You, Chandra Estrada Business Manager for going over all the finance paper work and explaining the different options of service contracts. Thank You Violet Versek, Delivery and Technology Specialist, you explained things so clearly, concise, and took your time with this Senior lady about the many features my vehicle has. Your engaging smile and bubbly personality is contagious. And thank you to all the other sales people and staff who just took the time to say hello and answer questions or just engage in conversation even though you knew I was working with someone else on a sale. You truly are a "TEAM" and that is one of the attributes that helps make a business successful. This is the reason that Naperville of Lexus sold me the first 2016 ES 350 of the year. You all made me so comfortable. I recommend if you are in the market for a vehicle come see this dealership you will not be disapointed. More
Other Employees Tagged: Andrew Farraher, Bill Kuniej, Violet Vrsek, Chandra Estrada
August 15, 2015
Great Experience Just bought a new Lexus IS350 from Lexus of Naperville. We had Sal as our salesman and he did a great job of laying out the options for us. We were ab Just bought a new Lexus IS350 from Lexus of Naperville. We had Sal as our salesman and he did a great job of laying out the options for us. We were able to come to an agreement on pricing and the service at the dealership was world class. They took the time to go over all the new vehicles equipment and features. I would recommend this dealership to my friends. As for SAL. More
August 09, 2015
Very Good Experience but a Long Day Everyone I dealt with was courteous and helpful and I received the best deal I could find in the Chicago area. The only downside was that I closed the Everyone I dealt with was courteous and helpful and I received the best deal I could find in the Chicago area. The only downside was that I closed the deal and took delivery on a Saturday and it took the better part of the day to be completed. Word to the wise is to try to restrict your activity with car dealers to week days. More
Other Employees Tagged: Michael Comer, Rene

