Sal Lala | Page 9

Very Accommodating sales person Dealing with Sal Lala was a pleasure. When we could not find exactly what we were looking for in a 2019 Lexus, Sal suggested we order a 2020 and get Dealing with Sal Lala was a pleasure. When we could not find exactly what we were looking for in a 2019 Lexus, Sal suggested we order a 2020 and get just what we wanted. We took his advise. We are extremely happy with the car and thank Sal for being so patient with us. We will definitely recommend him to our friends. More

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First class from start to finish! Our Sales person Sal was great! He found the exact car we were looking for in a timely manner! He was completely transparent with all the cost associa Our Sales person Sal was great! He found the exact car we were looking for in a timely manner! He was completely transparent with all the cost associated with our purchase and he was extremely responsive. He kept the lines of communication open via phone calls, emails and texts from start to finish. There was never a time during the deal I couldn't get a question answered concerning our purchase (even on his days off) :) I would highly recommend purchasing from Naperville of Lexus, but if you want to have a exceptional car buying experience ask for Salvatore "Sal" Lala! More

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Truly a great experience!!! I would like to say that the team at Lexus of Naperville gave me an amazing experience with the purchase of my car! From the time I walked in until th I would like to say that the team at Lexus of Naperville gave me an amazing experience with the purchase of my car! From the time I walked in until the time I left I felt like a pop star! There was no hassling and the experience was simple and easy! My salesman, Sal got me taken care of very easily! He even came out with me after the purchase and gave me a one on one tour of my vehicle! Not only did he give me a tour he also programmed my phone and put in my home and work address into the gps! I have nothing but good things to say! Dr. Bee More

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A great experience as always I have been a loyal customer for 16 years and continue to be so. I just traded in my ES 300 for the 2019 ES 350 and everything when smoothly as expect I have been a loyal customer for 16 years and continue to be so. I just traded in my ES 300 for the 2019 ES 350 and everything when smoothly as expected. I cannot say enough about my Sal Lala and the team. Top notch all the way! More

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Best buying experience in years! Ask for Sal! I usually don't write reviews but given my positive experience with Lexus of Naperville, I felt it may be helpful to other folks. This especially aft I usually don't write reviews but given my positive experience with Lexus of Naperville, I felt it may be helpful to other folks. This especially after my negative experiences with a Tesla store and an area Range Rover dealer. What made my Lexus of Naperville experience very positive and different was my salesperson Salvatore Lala (Sal for short). Sal is a very down to earth, well mannered and a positive individual. I experienced zero sales pressure tactics. He has very deep knowledge of his product. I've been buying cards for 35 years and I think I know cars. He was able to point out differences in models and features in a very clear manner helping my decision making tremendously. A friend of mine who had purchased a Lexus RX450H recommended Sal and I can see why. After my experience, I recommend Sal and Lexus of Naperville whole-heartedly. I wound up leasing a 2019 RX450H. The lease factor (APR) was half that of the Tesla or the Range Rover and the residual was 60%. I also negotiated a good selling price off the MSRP. Throughout these negotiations Sal maintained a positive demeanor even though he was dealing with another client at the same time. I took the opportunity to sample their coffee which was just ok (I'm a coffee snob). I met the sales manager and the finance manager both of whom were very professional. No pressure to buy warranties or paint film etc.. Overall a very positive and relaxed buying experience. Thank you Sal. PS: I'm going to post this review on yelp as well. More

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Wonderful Experience Sal Lala was a wonderful salesman. Six months ago my daughter purchased her first Lexus from him and it was fast and painless. Here I am purchasing my Sal Lala was a wonderful salesman. Six months ago my daughter purchased her first Lexus from him and it was fast and painless. Here I am purchasing my 5th Lexus and it was awesome. He is nice, informative and NOT pushy. I highly recommend Lexus of Naperville and Sal! More

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New car purchase Salavtore lala was the wonderful salesman wo helped me through the purchase of my 2019 Lexus ES 350.. Sal's expert and through knowledge about the dif Salavtore lala was the wonderful salesman wo helped me through the purchase of my 2019 Lexus ES 350.. Sal's expert and through knowledge about the different features was very valuable to me and my wife. He also made time 2 days later to go over the features of the car which I am now thoroughly enjoying and trilled to drive. This was my second Lexus ES 350 the last one was acquired in 2008 and Sal happened to be the one to helped me 11 years ago. More

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Exceptional Experience Time After Time! This is our 6th Lexus from Lexus of Naperville with Sal Lala as our salesperson. He is knowledgeable, listens to your wants and needs, not pushy, and This is our 6th Lexus from Lexus of Naperville with Sal Lala as our salesperson. He is knowledgeable, listens to your wants and needs, not pushy, and always has a smile on his face (even when I know I drive him crazy). For anyone who’s looking to buy a Lexus, with exceptional service make sure you ask for Sal. More

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Great experience We leased 2018 RX 350L. It was a great experience, our sale Lala is a good sale, unlike sales from other dealers, he does not being aggressive on the We leased 2018 RX 350L. It was a great experience, our sale Lala is a good sale, unlike sales from other dealers, he does not being aggressive on the price, and negotiate with us patiently. Highly recommend. More

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Great Experience! This is the second vehicle we have purchased from this dealership; the first was a certified vehicle and this second one was a new vehicle. Both exper This is the second vehicle we have purchased from this dealership; the first was a certified vehicle and this second one was a new vehicle. Both experiences were great. Everyone has always been courteous and friendly. They were willing to work with us. They were accommodating, hospitable, professional, and patient. Our salesperson, Sal Lala, was a delight to work with. We never felt we were being pushed into buying a vehicle. He was concerned with our needs and focused on making us happy. We also worked with Derek Mason and Sherri Pacchiano, both of whom were great to work with. Sherri explained everything to us, making sure we understood our options. We drove almost 3 hours to work with this dealership and the people who work here; that should tell you something! More

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